Design & Usability
Customization
Integrations
Features & Capabilities
Mobile Accessibility
What is Zoho Forms?
Zoho Forms is a versatile and intuitive online form builder that empowers businesses to capture information and automate data collection across teams. Whether embedding forms into your website, sharing them through links, or integrating them directly with Zoho CRM and other apps, Zoho Forms makes the process seamless.
Compared to traditional form builders like Gravity Forms or JotForm, Zoho Forms offers deep native integrations with the Zoho ecosystem—removing the need for complex third-party connections. From conditional logic and task assignments to real-time notifications and mobile app access, it delivers a complete solution for gathering and managing data across industries. At Zenatta, we’ve deployed Zoho Forms for use cases ranging from new client onboarding and internal IT requests to survey distribution and lead generation. Its flexibility, reliability, and continual feature expansion make it a cornerstone tool for any Zoho-centric business.
Why we rate it "Definitely"
We rate Zoho Forms a "Definitely" because of its strong performance as both a standalone form tool and a key Zoho integration piece. Over the last few years, Zoho has heavily invested in Forms’ customization options, embed versatility, and mobile functionality—making it an indispensable solution for serious users.
While it still lacks an open API (limiting some external workflows), its direct tie-ins with Zoho CRM, Desk, Creator, and Campaigns often eliminate that need. Once set up, it’s reliable, user-friendly, and feature-rich, making it a great choice for organizations already working within the Zoho suite.
Pros
- Native integration with Zoho CRM, Desk, Creator, Campaigns, and more.
- Highly customizable design and user experience.
- Extensive feature set including conditional rules, approval workflows, and payments.
- Easy embedding options for websites and landing pages.
- Excellent mobile app for offline form submissions.
Cons
- No direct public API for advanced external integrations.
Forms Pricing Information
Basic Plan
$10 / User/ Month
Billed Annually
- 1 User
- 10,000 Submissions/Month
- 500MB Storage
- Payment Integration
Standard Plan
$25 / User/ Month
Billed Annually
- 10 Users
- 25,000 Submissions/Month
- 2GB Storage
Professional Plan
$50 / User/ Month
Billed Annually
- 25 Users
- 75,000 Submissions/Month
- 5GB Storage
Premium Plan
$90 / User/ Month
Billed Annually
- 100 Users
- 150,000 Submissions/Month
- 10GB Storage