Zoho News

• New App: Zoho ERP
  • Zoho officially launched Zoho ERP in the India data center, marking its first full ERP platform with built-in financials, supply chain, manufacturing, and AI, with Europe and the US coming next.
• Zoho CRM: Introducing Workqueue
  • Workqueue brings tasks, activities, approvals, and custom views into one actionable workspace so users can clear their entire daily workload from a single screen.
• Zoho CRM: Spam Detection for Webforms
  • Zoho CRM now includes built-in spam detection for webforms, using scoring, honeypot fields, and IP blocking to automatically flag, hold, or block suspicious submissions before they pollute your CRM.
• Zoho Bookings: Schedules for Availability Management
  • Zoho Bookings introduced reusable workspace-level schedules that let teams define working hours once, apply them across event types, and handle exceptions with date overrides for more flexible availability control.
• Zoho Analytics: January 2026 Updates
  • January updates add data archiving for performance, tagging for reports and dashboards, global custom sorting, image scaling controls, and a new Zoho FSM connector.
• Zoho SalesIQ: Role-Based Access vs. Responsibility-Based Profiles
  • SalesIQ now supports fully custom profiles, allowing teams to fine-tune permissions beyond the default admin, supervisor, and associate roles.
• Zoho Books: E-File Form 1099 Directly With the IRS
  • Zoho Books now lets businesses generate, submit, and correct Forms 1099-NEC and 1099-MISC directly with the IRS using existing vendor and payment data, reducing manual errors and filing friction.
• Zoho FSM: Service Locations for Shared & Dynamic Service Sites
  • FSM introduces service locations as reusable address records, making it easier to manage multi-tenant buildings and shared service sites without duplicating data.
• Zoho Desk: Integration Blocks for Guided Conversations
  • New integration blocks let guided conversations create tickets and immediately confirm actions back to users, reducing uncertainty after chat handoffs.
• Zoho Desk: Scheduled Replies Management Enhancements
  • Zoho Desk added a centralized scheduled replies view with table layouts and mass actions, giving agents and admins clearer visibility and faster control over timed responses across tickets.
• Zoho Desk: Android App Filter & Sort Enhancements
  • The Zoho Desk Android app now supports filtering, sorting, and saved filters across more modules, making it easier for agents to find and manage records on the go.
• Zoho Trident: Windows App Security & Mailbox Enhancements
  • The latest Trident for Windows update adds shared mailbox access, in-app quarantine management, and security alerts for unfamiliar senders to improve collaboration and email safety.
• Zoho Bigin: User Roles & Profiles Management on Mobile (iOS & macOS)
  • Zoho Bigin now lets admins manage users, roles, and profiles directly from the iOS and macOS apps, making permission and access control easier on the go.
• Zoho Mail: Font Breakage fix for Mac
  • Zoho confirmed that font rendering issues in the Zoho Mail Desktop Lite app on macOS Sequoia and Tahoe can be resolved by resetting system fonts through Font Book and rebooting the system.

Code Share of the Week

• Null Checks in Deluge: .isNull() vs .isEmpty() vs .isBlank() 
  • This guide breaks down when to use each null-check method in Deluge and why they behave differently with strings, lists, and maps. It explains common pitfalls that cause scripts to fail unexpectedly, especially when working with API responses. If you have ever chased a “why did this break” bug, this one saves time.

This Week’s Blog

• Zoho Pricing Guide (2026)
  • An updated pricing overview that helps untangle Zoho’s growing mix of apps, bundles, add-ons, and new plans. It serves as a starting point for deciding when standalone apps, bundles, or Zoho One make the most sense.

Tips and Tricks

• Zoho Projects Integration with Zoho Finance Suite
  • This tip walks through how Projects connects with Books and Expenses for time-based invoicing and financial tracking. It is a solid reference if you are evaluating or refining this integration.
• NEW APP! Zoho ERP Overview
  • A high-level walkthrough of Zoho ERP covering core financials, supply chain, billing, and AI-driven workflows. This video sets expectations for how ERP fits alongside existing Zoho apps.

Question of the Week (AZAAZ)

• Is Zia AI built on Qwen?
  • Click here to watch the answer.

This Week’s Quizzes

• Monday Quiz: Where should a user configure their organization’s name and website to enable Zia’s competitor suggestions?
• Wednesday Quiz: When call transcription is not enabled, what information does Zia use to build conversation summaries for calls?