The video is part of a Cliq full product tutorial, focusing on why bots in Cliq are a game-changer. Here is a quick breakdown of the various talking points:
- Examples of bots include the CRM bot, which gets automatically installed when you connect CRM to Cliq.
- Bots can be customized for different permissions, actions, and can have associated message actions.
- Users can use slash commands for quick functions like searching within CRM, sending a message directly to a note in CRM, etc.
- You can create your own bot for custom needs, like checking if a colleague is in a meeting.
- These bots enable users to reference information from other Zoho applications without leaving Cliq, enhancing productivity.
- Pre-built integrations with Zoho applications can save time and effort in the long run.
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