In this tutorial, we do a complete walkthrough of how to set up and configure the Answer Bot inside Zoho SalesIQ.
Timestamps & Sections
- 0:00 Intro
- 1:30 What is an Answer Bot?
- 2:10 Answer Bot Profile
- 3:40 Answer Bot Resource Selection
- 4:35 FAQ 7:47 Articles
- 10:57 Response Configuration
- 13:57 Behaviour Configuration
- 16:10 Small Talk Settings
- 17:40 UAQ (Unanswered Questions)