A Guide to Using Live Chat to Grow Your Business

A Guide to Using Live Chat to Grow Your Business

This guide by Zoho is a great go-to for best practices with your chatbots. Learn how to increase your success rate on closing deals with website visitors. This one might seem obvious, and that’s because it is. You need to be positive in customer service and sales. That’s hardly groundbreaking information. But while you probably […]

Getting Your Sales Reps to Love CRM

Getting Your Sales Reps to Love CRM

This guide by Zoho is a great way to start of your sales team.  This quick read goes over some great getting started tips and tricks to make you CRM wizard in no time. Most sales reps are not fond of using CRM software. They have to enter data manually and spend countless hours doing […]

Managing Events from Home with Zoho Backstage

Managing Events from Home with Zoho Backstage - Blog -  - Managing Events from Home with backstage - event management application

In-person interaction might be at an all-time low, but that doesn’t mean we want zero interaction! Virtual conferences and events are rapidly becoming our best replacement for social connections. It’s a new playing field for many, and Zoho Backstage is here to make sure your virtual events go just as smoothly as your three-dimensional ones. […]

Social Settings inside Zoho CRM

Zoho CRM Social Settings Tutorial 2020

This video will show you how to quickly set up automatic lead or contact generation in Zoho CRM every time a person on  Mentions, Messages, Replies, or Retweets you on Twitter. It will also work with Facebook every time someone Posts, Comments, Likes, or Messages Not finding what you are looking for in regards to […]

Workflow Automation Zoho Campaigns

Workflow Automation Zoho Campaigns

This guide by Zoho provides a useful training on how to implement workflow automation in Zoho Campaigns. Zoho Campaigns’ workflow automation enables you to categorize contacts based on their behavior and contact information, then perform various actions. Workflow can be beneficial to you in completing tedious tasks in a jiffy. The following are covered in […]

A/B Testing Zoho Campaigns

A/B Testing Zoho Campaigns

This Guide by Zoho is a quick how-to for setting up A/B Testing inside Zoho Campaigns. This useful strategy can help determine which formatting style of a campaign is the most successful for engaging your target audience. A/B testing (also known as split testing) is a tool to help you compare two different versions of […]

Convert Dying Leads into Closed Deals with Zoho SalesInbox

Convert Dying Leads into Closed Deals with Zoho SalesInbox - Blog -  - Convert Dying Leads into Closed Deals with Zoho SalesInbox - Convert Dying Leads

The best salespeople are the best communicators. It’s a near-universal maxim: if you can talk a good game, you can sell. We think of this as a natural talent, but it’s actually about paying attention. Paying attention to the little details, your conversational partner expresses them consciously and unconsciously. You take note of these messages. […]

Importing Contacts with Zoho Campaigns

Importing Contacts with Zoho Campaigns

This guide by Zoho provides a quick look at how to import contacts into Zoho Campaigns for your mailing list. Zoho Campaigns allows you to import contacts from other sources into a mailing list. Before you begin importing contacts, make sure that you’ve created a mailing list to save the data. In this guide, you’ll […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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