Design & Usability
Customization
Integrations
Features & Capabilities
Mobile Accessibility
What is Zoho SalesIQ?
Zoho SalesIQ is a powerful engagement tool that bridges the gap between your website traffic and your CRM. With real-time visitor tracking, live chat capabilities, and codeless bot deployment, it transforms your site from a passive storefront into an active lead-generation machine. Unlike traditional chat tools or basic trackers, SalesIQ offers deep CRM integration, automated scoring, and intelligent insights through Zoho's Zia AI.
Read MoreWhy we rate it "Definitely"
Zoho SalesIQ earns our "Definitely" rating because it goes far beyond basic live chat. It acts like a Swiss Army Knife for online visitor engagement: combining tracking, scoring, AI bot functionality, and seamless CRM integration into a single package. Setup is straightforward, and while fine-tuning bot behavior and lead scoring takes some strategy, the payoff in lead quality and efficiency is huge.
Read MorePros
- Native chat widget
- Real-time visitor tracking
- CRM lead scoring and automation
- Codeless bot builder (Zobot)
- New AI-driven enhancements (Zia and ChatGPT integrations)
Cons
- None
SalesIQ Pricing Information
Free Plan
$0
- 1 Website Per Portal
- 3 Operators Included
- Mobile Support
- Track & Engage with 10k visitors per month
Basic Plan
$7 / Operator / Month
Billed Annually
- 3 Operators Included
- 3 Websites Per Portal
- Track & Engage with 50k Visitors/Month
- 3 Departments
Professional Plan
$12.75 / Operator / Month
Billed Annually
- 5 Operators Included
- 5 Websites Per Portal
- Track & Engage with 100k Visitors/Month
- 5 Departments
Enterprise Plan
$20 / Operator / Month
Billed Annually
- 10 Operators Included
- 25 Websites Per Portal
- Track & Engage with 200k Visitors/Month
- 25 Departments
