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The CRM Zen Show Episode 169 – Game Testers Needed

Zoho News Zoho Announces Zoho One 21 Zoho One is getting a big unification update with a new UI, enhanced AI & BI, cross-functional services, and much more. Zoho Learn Official Release Announcement Though many of us have had access and already have been using Zoho Learn, the official release just happened. Zoho Adds Multiple […]

The CRM Zen Show Episode 168 – IF This Then Zoho

Zoho News Zoho CRM Plus Turns Seven In this latest birthday announcement, Zoho hints at Cliq joining the CRM Plus ranks and a new marketing solution!  New IFTTT Widgets for Zoho Cliq 10 new widgets for Cliq including Twitter and Zoom connections. Zoho CRM Mobile App Revamps “Nearby Me” Pins will now display total records […]

The CRM Zen Show Episode 167 – Learn Zoho Learn

Zoho News Zoho Announces Zoholics “At Home” November 16th, speakers will include Sridhar Vembu and Raju Vegesna. Zoho SalesIQ 2.0 Gets A New Chat Window Chat window is now broken into three sections Chat List, Chat Window, & Widgets, chat management gets a big improvement.  Gamescope EOL Announcement It technically got upgraded to Motivator inside […]

The CRM Zen Show Episode 166 – We Didn’t Plan This

Zoho News Zoho Sheet Adds New Function LAMBDA With the new LAMBDA() Function, you can build readable reusable custom functions inside Zoho Sheets. Zoho TeamInbox Turns 1 Happy belated birthday, TeamInbox. Zoho Campaigns Updates Bounce Status Bounce Status is now split into two categories: Hard Bounce & Soft Bounce. Zoho CRM Adds Color-Coding To Picklists […]

The CRM Zen Show Episode 165 – Cobras, Cats & Campaigns

Zoho News iOS 15 Brings Big Improvements To Many Zoho Mobile Apps The recent iOS 15 update improved the functionality of many Zoho applications, including drag and drop files for Bigin. Zoho Campaigns Updates Topics, Contacts, & List Management Topics are now mandatory when sending out a campaign.  You have the option to switch to […]

The CRM Zen Show Episode 164 – A Zuper Integration

Zoho News Zoho to hire up to 2,000 people for rural offices Zoho Corp. plans to hire up to 2,000 people for its rural offices by December end as the software-as-a-service (SaaS) unicorn continues to bolster its rural network at a time when the pandemic is rewriting the rules of operating from large brick-and-mortar offices […]

The CRM Zen Show Episode 163 – Demystifying Zoho

Zoho News Zoho CRM New Dashboard Component – Zone Analysis This new dashboard component Zone Analysis gives users better insight into the ROI of their campaigns. Zoho Projects Adds Disclaimers You can now alert your new or existing users of changes to your portal with disclaimers. Zoho Writer September 2021 Editing Tool Updates This latest […]

The CRM Zen Show Episode 162 – Technicolor Zoho

Zoho News Zoho Launches Catalyst Beta for Catalyst started back at the start of 2019 and this serverless application platform is officially live. Zoho ShowTime Will No Longer Be Part Of Zoho Workplace As discussed a couple of weeks ago, with Trainer Central replacing ShowTime this went into effect the last day of August. Zoho […]

The CRM Zen Show Episode 161 – Sandbox Galore

Zoho News Zoho Projects Turns 15 And wow has it come a long way in 15 years.  Great job to the team for the commitment and continual improvements. Zoho Desk Adds Ticket Archiving This newest feature rolled out Friday, August 27th allows you to set an auto-archive date after a closed ticket. Zoho CRM Adds […]

The CRM Zen Show Episode 160 – Zia Takes A Sheet

Zoho News Zoho Launches Trainer Central This product is similar to ShowTime but with more features for training purposes. Zoho Backstage Adds Hybrid Events With this latest feature, you can better manage your events for both the live and online versions. Zoho Projects Adds Note Feature To Timer Pause Running a timer on a project […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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