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The CRM Zen Show Episode 185 – Taxes ZoHold’em

Zoho News

Implementation of the Week

  •  Zoho Sheet as Dynamic Data Source for Analytics
    • Many clients like to use Analytics to report on progress to goals (ex: Sales vs. Quotas)
    • Generally, these targets are not explicitly stored within the CRM
    • Targets also often change, which can be tricky to manage in CRM records
    • Zoho Sheet can be used as a cloud-based spreadsheet tool for Quota/Target management
    • This Sheet data is then synced to Analytics and blended with CRM sales data to review progress to goals

This Week’s Read

New On Zenatta

Application / Plug-In of the Week

  • AddEvent
    • Key Features Include:
      • Share Events
      • Collect RSVPS
      • Subscription & Embeddable Calendar
      • Slick Calendar Add Embed
      • Automated Events

Tips and Tricks

  • Setting Up An Approval Process Inside Zoho CRM
    • In this week’s video tutorial we cover the following for the Approval Process:
      • Use Cases
      • Layout Rules
      • Approval Process
      • Criteria
      • Who Should Approve
      • Action(s) upon Approval/Rejection
      • Final Walk-through of the Process Created