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What Is CRM?

CRM is… CRM stands for Customer Relationship Management, most commonly used to refer to software that helps and enables sales operations. Keeping business practices and pipelines running smoothly. CRMs have a high return on investment and are a fast-growing feature that almost all businesses have in place. There is a lot of friction in sales […]

The CRM Zen Show Episode 217 – Open The Pod Bay Doors, Zia

CRM Zen Show Episode 217 - Open The Pod Bay Doors, Zia

Zoho News Zia Becomes Self Aware Zia can now scan your emails for an emotional analysis and gauge what your customers think of you. WorkDrive TrueSync now supports Ventura iOS Ventura hasn’t been released yet, but if you are part of the Beta, Truesync is now supported. Zoho Desk Adds Default Custom Actions Even more […]

Getting Started with Zoho Bigin

Getting Started with Zoho Bigin

While CRM is Zoho’s flagship product, you might be interested in something less complex when starting out. This is where Zoho Bigin comes into play. A lightweight CRM that allows you to track your deal flow, store your contacts, run basic workflow automation, and more. Key Takeaways General Overview of Bigin  Inside Bigin, Company is […]

Zoho CRM Full Product Tutorial – Webinar

Zoho CRM Full Product Tutorial 2021

As promised here is this month’s webinar featuring Brett Martin and Tyler Colt in which they discuss key points on Zoho CRM overview and best practices.  With 8 topics covered in the course of an hour, here is a glimpse at the topics covered.  Feel free to use the timestamps on our YouTube page to […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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