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Our 10 Favorite WordPress Plugins – 2023

Another year, another batch of WordPress plugins. Here are our top picks for 2023! (And no, they aren’t in any particular order) 1. ZPortals When it comes to client portals and Zoho, one reigns supreme – ZPortals. This WordPress plugin is easy to configure and integrates with all the main core Zoho applications. If you […]

Zoho SalesIQ 2023 Full Product Tutorial

Understanding how to effectively engage with customers is crucial. Zoho SalesIQ is a tool that enhances just that. In this Zoho SalesIQ tutorial, we cover everything from setting up SalesIQ on your website to mastering its real-time visitor tracking, automating workflows with bots, and seamlessly integrating it with your existing CRM and helpdesk solutions. Whether […]

The Future of Work: Exploring Zoho’s New ChatGPT Integrations

Every once in a while, technology gifts us with innovations that radically change how we work. Undoubtedly, ChatGPT is one such innovation. In recent months, Zoho has embraced this change with a flurry of integrations into their various applications. These advanced, AI-driven tools have set a new precedent for how we approach tasks and engage […]

5 Overlooked Zoho Applications

The Third Annual Zenmys rounded up your favorite Zoho applications from 2022. The winners include Zoho CRM, Analytics, Cliq, Creator, and WorkDrive. While we do agree that these are amazing applications, there are some other top applications that didn’t grab a Zenmy this year. Here’s our picks for the most underrated Zoho applications! Zoho Flow […]

12 Days of Marketing

12 Days of Marketing title page with graphics

On the first day of Christmas, Zenatta gives you, 12 tips to enhance your marketing strategy. With the new year right around the corner, you might be looking to change up your marketing plans. We’ve gathered some top tips to help you get the most out of your marketing strategy in 2023. While some of […]

4 Killer Customer Service Applications

We’ve all been there, trying to call a company’s 1-800 number and getting stuck on hold for an hour. Or worse, have to voice your needs to a robot in hopes that it understands what you mean. Don’t be that company, use top-of-the-line customer service applications from the Zoho suite! Zoho Assist, Desk, Lens, and […]

The Power of Bots with Zoho SalesIQ 2.0

The Power of Bots with Zoho SalesIQ 2.0

This year there has been tremendous growth and improvement amongst many of the Zoho Applications. One product that was already excellent going into the year was Zoho SalesIQ and it got even better with the release of Zoho SalesIQ 2.0. As Zoho’s platform for businesses to track and engage with visitors on their website, one […]

6 Integrations to Immediately Setup in Zoho One

6 Integrations to Immediately Setup in Zoho One

Anyone new to the world of Zoho is going to feel overwhelmed. And don’t feel bad, even as a Zoho Premium Partner, all of us were in your shoes at some point. With Zoho One’s arsenal of 40+ applications figuring out which ones you need besides your, CRM can take time. And once you figure […]

Tracking Web Conversions on Zoho CRM

It might not be obvious at first, but good customer service is largely about information, such as tracking web conversions. When your customer service team has the information they need, they can provide useful, meaningful customer service to your clients. Ideally, your customer service representatives would have access to the entire CRM record for a […]

Capturing User Intent with Zoho CRM

User intent is all about understanding a user’s goals based on their actions. You can easily see a user’s actions on your website: it’s not always so easy to divine their intentions. However, you can make an excellent guess at their goal with only information about their browsing behavior on your own website.  Capturing User […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna


With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.