Choosing the Best Desk Software For Your Business

Choosing the Best Desk Software For Your Business - Blog -  - Choosing the Best Desk Software For Your Business - desk software

Nurturing customer loyalty has long been the key to building a successful business. In most industries, over 80 percent of revenue comes from loyal customers making repeat buys. To earn the loyalty of customers, it is necessary to provide great customer service after sales have been completed. Customer service has become far more important in […]

The CRM Zen Show – Episode 154 – Shifty Contracts

The CRM Zen Show – Episode 154 – Shifty Contracts - CRM Zen Show -  - Episode 154

      Zoho News New Zoho Application – Zoho Shifts No official press release, but Zoho’s new employee scheduling and time management solution is live! New Zoho Application – Zoho Contracts That’s right, not just 1 but 2 new applications this released this week.  We are excited to test out this new Contract Lifecycle […]

What Is Subscription Management Software?

What Is Subscription Management Software? - Blog -  - What Is Subscription Management Software_ - Subscription Management

In a world where transactions are increasingly taking place online, having an optimized payment portal is more important than ever before. Thankfully, many services have emerged to make e-commerce possible without doing extensive custom coding or incurring compliance risks. These services can help you to set up a world-class payment portal with minimal overhead. In […]

5 Tips for Boosting Employee Engagement

5 Tips for Boosting Employee Engagement - Blog -  - 5 Tips for Boosting Employee Engagement - Employee engagement

Employee engagement initiatives aim to increase enthusiasm and dedication in the workplace. Get employees social involvement, assign a higher purpose to work activities, and help employees to achieve their personal goals. Levels of engagement are strongly linked to innovation and company performance. When employees feel excited about their work, they will work much harder and […]

5 Challenges In Sustaining a SIOP Business Process

5 Challenges In Sustaining a SIOP Business Process - Blog -  - 5 Challenges In Sustaining a SIOP Business Process - SIOP

If you’ve implemented a sales, inventory, and operations planning (SIOP) process in your business, congratulations on a shrewd strategy. Now your team faces the most challenging phase: sustaining it indefinitely. Your new business process provides senior managers with shared data on sales projections, resources, and current inventory. You can more accurately balance supply and demand […]

5 Factors To Consider When Building a Brand

5 Factors To Consider When Building a Brand - Blog -  - buildingabrand - Build a brand

Building a successful brand is ultimately the key to the success of most businesses. If your brand stands out against your competitors, your business can grow rapidly. On the other hand, failing to do branding right can make even the best business concepts fail entirely. Although the requirements that define a “good” brand vary widely […]

The Power of Zoho Forms & Capturing Leads

The Power of Zoho Forms & Capturing Leads - Blog -  - The Power of Zoho Forms - Capturing Leads

Capturing leads online is usually the goal of online marketing efforts. Companies often put enormous resources into getting traffic through SEO and paid ads, but they often do little to optimize how they capture leads on their website. To get customers into your pipeline, you first need to at least get their email addresses and […]

Zoho Voice: The Telephony Solution SMBs Need

Zoho Voice_ The Telephony Solution SMBs Need

When communicating remotely, businesses have relied on phone calls for over a century. However, today, it is becoming increasingly common to use services that do not rely on a phone number, such as Zoom, Slack, or Facebook Messenger. Additionally, nearly everyone now has a smartphone. Therefore, when phone calls need to be made, it makes […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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