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The CRM Zen Show Episode 167 – Learn Zoho Learn

Zoho News

Implementation of the Week

  • Zoho Sign Document Management Automation via CRM/Workdrive
    • As we’ve previously discussed, Zoho Sign documents can be send programmatically via CRM deluge functions
    • However, oftentimes we may want to organize and archive completed Zoho Sign documents related to the CRM customer
    • Zoho Sign can trigger automation actions upon completion of documents
    • Using the recipient Email address, we can search for CRM Contacts, and pull their specific Contact Workdrive folder information
    • Using this information, we can automatically upload completed ZohoSign documents (including signatures) to this folder

This Weeks Read

New Blogs, Videos, and Resource Guides

Application / Plug-In of the Week

  • PowerCall and SMS for Zoho
    • Key Features:
      • Intelligent AutoDialer: autodial directly from Zoho workflows on email opens, new leads, and any Zoho trigger event
      • CRM Power Dialer: 1-click dialing, automated voicemail drop, AI-powered local presence dialing, and 2-way Zoho integration
      • SMS Messaging: send/receive text messages and auto-text through Zoho workflows
      • Enterprise Phone Service: Phone Numbers in 40 Countries, Intelligent Call Routing, Call Queues, and Call Transfers

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