Zoho CRM Finding Statistics for Mass Emails – 2020

This is a very quick demo on how to find your statistics for mass emails sent from Zoho CRM inside Zoho CRM.
Zoho Cliq Full Product Tutorial – 2020

Check out the latest Zoho Cliq Full Product Overview for 2022!
How to Use Social Media to Drive More Sales
This guide by Zoho takes a quick look at how to boost sales by using social media with Zoho CRM. Lead qualification is, as you know, a typically slow process. You generally have information such as the lead’s name, email address, and phone number. You contact the lead by phone, but they do not respond […]
Build a Vendor Selection App in 60 Minutes
This guide by Zoho walks you through step by step on how to create a vendor selection app through Zoho Creator. Zoho Creator is a low-code platform for building scalable cloud-based custom apps that can be seamlessly deployed to organizations of all sizes. The apps built using Zoho Creator can be accessed from smartphones, tablets, […]
The CRM Zen Show – Episode 108 – A Sign of the Times

Zoho News The Zoho Marketplace Passes 1000 Extensions It keeps getting better and better. Zoho Meeting Improvements Improved host controls and performance enhancements Zoho Backstage Automates Event Cancellation A sign of the times. But a very nice feature. API Metered Credit Usage Changes To sum up the post, I think this formula explains it best: […]
Relating Data with Lookup Fields
This guide by Zoho takes a look at different aspects of creating relationships amongst your data inside Zoho Creator. By the end of this guide you will understand how relating data works, the benefits of relating data, how to plan data relationships, and how to use lookup fields to relate data in Zoho Creator. The […]
Segmenting Customers
This guide by Zoho takes a look at segmenting customers in your database, primarily Zoho CRM, however, also applicable to other applications. Focusing on RFM segmentation (recency, frequency, & monetary) should help improve your metrics. Let’s take a look. Perhaps you consider the customers that are spending thousands of dollars on your products to be […]
The CRM Zen Show – Episode 107 – It’s a Gateway Drug

Zoho News Zoho CRM Kanban Is Finally Getting an Overhaul The screenshots look pretty nice. It will be here “In the coming week”. So if that means 7 days from the post, we should see it before August 20th. Oddly, this will NOT apply to activities. Zoho Mail Adds Integrations with Todoist, Wrike, Monday.com, and […]
Zoho CRM Onboarding Guide
This guide by Zoho is a must-read if you are new to Zoho CRM and looking to do the onboarding process yourself. There are many things to consider before and after setting up your CRM. To save yourself a lot of painstaking time later, read this guide first before getting started. However, if you think […]
Automate your Sales Process with Zoho CRM
This guide by Zoho provides two useful learning exercises; a better understanding of the sales process and how to implement automation of it within your CRM. You might have heard the old saying, “time is money.” This adage couldn’t be more true than in the fast-paced world of sales, where every won deal generates mroe business for […]