4 Killer Customer Service Applications

4 Killer Customer Service Applications - Assist -  - Killer-Customer-Service-Applications - Customer Service

We’ve all been there, trying to call a company’s 1-800 number and getting stuck on hold for an hour. Or worse, have to voice your needs to a robot in hopes that it understands what you mean. Don’t be that company, use top-of-the-line customer service applications from the Zoho suite! Zoho Assist, Desk, Lens, and […]

The First 3 Things To Do In Any New Zoho CRM

The First 3 Things To Do In Any New Zoho CRM - Zoho CRM -  - first 3 things to do in new crm - New CRM Things To Do

In this tip, Tyler walks us through the first things Zennatta consultants do when jumping into a brand-new CRM. The 3 key takeaways are pretty basic, but make a big difference in the usability for CRM users. These first three steps are removing unnecessary modules, cleaning up the layouts of records, and creating a basic […]

Password Management, A Must-Have Application

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Gone are the days of writing your passwords on your phone notes or hitting that reset password button for the hundredth time. Wouldn’t it be great to have an application that safeguards your important logins? IT and online security professionals highly recommend a password management system for individuals and businesses. With billions, yes billions, of […]

Important Settings For Topics In Zoho Campaigns

Important Settings For Topics In Zoho Campaigns You Don't Want To Miss

You’re not going to want to miss this great tip! Within the Zoho Campaigns topics, there are some important settings to configure before sending out a campaign. Wayne walks us through how to edit the footer so that it better fits your business. As well as, customizing the topic settings so that your branding is […]

Organize YOUR Data in Zoho CRM with Custom Views & Filters

Organize YOUR Data in Zoho CRM with Custom Views & Filters

Getting the basics of CRM organized is super important to have the most efficient workflow. In this tip, Tyler walks us through how to organize data in Zoho CRM using custom views and filters. Having a clean custom view of your CRM data will make a huge impact on your workflow. Key Takeaways Custom Views […]

How To Link A Lead Record Upon A Zoho Form Submission In An Email

How To Link A Lead Record Upon A Zoho Form Submission In An Email

In this tip, Wayne walks us through how to link a lead record to an email after receiving a Zoho Form submission. This is an efficient way to see when new leads come in from your form! Key Takeaways Build a Zoho Form Create an Email Template Generate a Workflow Test Everything! Time to test […]

Zoho Cliq Full Product Tutorial 2022

Zoho Cliq Full Product Tutorial 2022 - Blog -  - cliq overview '22 featured image - Zoho Cliq

Zoho Cliq Every business needs a fully functioning messaging application to keep the company’s communication running smoothly. Zoho Cliq does just that. With organized ways to keep your team and conversions flowing, Zoho Cliq works for everyone. Simple to use and get going, this messaging app can be pretty straightforward or customized exactly to your […]

5 Key Things To Know For Integrating Zoho CRM and Zoho Books

5 Key Things To Know For Integrating Zoho CRM and Zoho Books

Tyler covers the 5 most important things to keep in mind when integrating Zoho CRM and Zoho Books. While it might seem simple to set up at first, there are some key points that may slip under the rug without deeper consideration. Ask yourself these questions and watch the video for a visual guide to setting […]

What Is CRM?

What Is CRM? - Blog -  - What Is CRM_ - What Is CRM

CRM is… CRM stands for Customer Relationship Management, most commonly used to refer to software that helps and enables sales operations. Keeping business practices and pipelines running smoothly. CRMs have a high return on investment and are a fast-growing feature that almost all businesses have in place. There is a lot of friction in sales […]

Communication Styles Impact on Remote Meetings

Communication Styles Impact on Remote Meetings - Blog -  - Communication Styles Impact On Remote Meetings Feature Image (1) - Communication Styles

You can’t have a meaningful meeting without first knowing how your team communicates. While so many of us are remote workers, communicating becomes a bit more difficult. We schedule video meetings, make conference calls, and send emails to stay in touch. However, without knowing how our team members communicate best, we won’t be able to […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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