G2
4.4/5
4.5/5
4.5/5

What is Zoho Desk?

Zoho Desk is the industry’s first context-aware help desk software that helps businesses focus on the customer.

Why we rated it a Yes

Zoho Desk is a solid help desk solution.  Not as good as Zen Desk, but great for almost any organization.

Pros

Cons

Zoho Desk Resources

Getting Started

"How To" Basics

Articles & Guides

Pricing & Package

Free
$0
3 Free Agents
  • Email Ticketing
  • Customer Management
  • Help Center
STANDARD
$14 per User/Mo
Billed Annually
  • Social & Community Channels
  • Product-based Ticket Management
  • Public Knowledge Base
PROFESSIONAL
$23 per User/Mo
Billed Annually
  • Multi-Department Ticketing
  • Team Management
  • Telephony
ENTERPRISE
$40 per User/Mo
Billed Annually
  • Live Chat
  • Zia 
  • Multi-brand Help Center

Billy

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Senior Developer

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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