Everything You Need to Know About Zoho Desk
Reading Time: 5 minutes Product Overview As many of you already know, Zoho Desk is a cloud-based customer service software. It is a support management solution that allows users
What is Zoho Desk?
The industry’s first context-aware help desk software. Manage and support customer engagement from multiple channels all in one platform.
Why we rate it a Yes
Zoho Desk is a solid help desk solution. Not as good as Zen Desk, but great for almost any organization.
Pros
- Easy Set Up
- Ticket Automation Assignments
- Nice Client Portal
- Modern UI
Cons
- None
Zoho Desk Resources
Getting Started
"How To" Basics
Articles & Guides
Articles
Help Desk Software Features: Zoho Desk vs The Competition
Reading Time: 5 minutes With so many different options for help desk software, it might be hard to choose which one will work best for your business. In this
4 Killer Customer Service Applications
Reading Time: 6 minutes We’ve all been there, trying to call a company’s 1-800 number and getting stuck on hold for an hour. Or worse, have to voice your
Zoho Desk Full Product Overview – 2022
Reading Time: 3 minutes Video Timestamps 0:33 Agenda 1:17 What Is Zoho Desk, And Why Do You Need It? 2:46 Product Overview 6:54 Departments 11:47 Ticket Management 26:01 Knowledge
PDF Guides
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Pricing & Packages
Billed Annually
- All in FREE +
- Social & Community Channels
- Product-based Ticket Management
- Public Knowledge Base
- All in STANDARD +
- Multi-Department Ticketing
- Team Management
- Telephony
- And Much More!
- All in PROFESSIONAL +
- Live Chat
- Zia
- Multi-brand Help Center
- And Much More!
