What is Zoho Desk?
The industry’s first context-aware help desk software. Manage and support customer engagement from multiple channels all in one platform.
Why we rate it a Yes
Zoho Desk is a solid help desk solution. Not as good as Zen Desk, but great for almost any organization.
Pros
- Easy Set Up
- Ticket Automation Assignments
- Nice Client Portal
- Modern UI
Cons
- None
Our Review of Zoho Desk
Overall
Design & Usability
Integrations
Customization
Features & Capabilities
Mobile Accessibility
Zoho Desk Resources
Getting Started
"How To" Basics
"How To" Advanced
Integrations
Articles & Guides
Articles
Why Team Training for Zoho Desk is a Non-Negotiable
If you want your business to deliver top-notch customer support, utilizing the right tools is pivotal. Zoho Desk stands out as a powerhouse in this
The Future of Work: Exploring Zoho’s New ChatGPT Integrations
Every once in a while, technology gifts us with innovations that radically change how we work. Undoubtedly, ChatGPT is one such innovation. In recent months,
Everything You Need to Know About Zoho Desk
Product Overview As many of you already know, Zoho Desk is a cloud-based customer service software. It is a support management solution that allows users
Help Desk Software Features: Zoho Desk vs Zendesk vs FreshDesk
With so many different options for help desk software, it might be hard to choose which one will work best for your business. In this
PDF Guides
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Pricing & Packages
Billed Annually
- All in FREE +
- Social & Community Channels
- Product-based Ticket Management
- Public Knowledge Base
- All in STANDARD +
- Multi-Department Ticketing
- Team Management
- Telephony
- And Much More!
- All in PROFESSIONAL +
- Live Chat
- Zia
- Multi-brand Help Center
- And Much More!
