Why Team Training for Zoho Desk is a Non-Negotiable

Why Team Training for Zoho Desk is a Non-Negotiable - Blog -  - Why Team Training for Zoho Desk is a Non-Negotiable

If you want your business to deliver top-notch customer support, utilizing the right tools is pivotal. Zoho Desk stands out as a powerhouse in this realm. However, merely having access to such a tool isn’t enough; your team must be adept at harnessing its full potential. This is where comprehensive team training becomes crucial. And […]

AZAAZ – Volume 1, Issue No. 28

AZAAZ - Volume 1, Issue No. 28 - AZAAZ -  - AZAAZ-Issue28

Questions Answered: ? 1. I have just started to test an in-person Mentoring program on Personal Development and Accountability for Business Owners and Managers. At the moment, it’s paper based and the mentoring is in-person (video conferencing). It’s over 4 weeks with a 1 hour session each week. The participants complete tables with their specific […]

How To Use Zoho Books 2026 Tutorial

Zoho Books Full Product Tutorial - Blog -  - Zoho Books Full Product Tutorial

How to Use Zoho Books: Full 2026 Tutorial + Webinar Walkthrough Originally published October 19, 2023. Fully updated January 26, 2026. This complete guide walks through Zoho Books based on Zenatta’s in-depth product webinar, with updated insights on core settings, automation tools, migration steps, and daily workflows. Designed for both beginners and seasoned users. Watch […]

LEOGANT – Case Study

LEOGANT - Case Study - Case Study -  - LEOGANT

LEOGANT – Subscription Automation & CRM Optimization Case Study Industry: Water Systems & Sustainability | Location: Berlin, Germany | Team Size: 10+ Apps: Zoho CRM, Creator, Books, Analytics, Forms, WorkDrive, Desk, Sign Automated Subscription Management Improved Billing Accuracy Unified Customer Data Executive Summary LEOGANT refines tap water into fresh mountain spring quality, offering premium systems […]

Setting Up Your Help Center Access Settings In Zoho Desk

Setting Up Your Help Center Access Settings In Zoho Desk - Zoho Desk - Videos -  - Setting Up Your Help Center

Zoho Desk’s Help Center provides a powerful portal for customer support, knowledge base access, and community engagement. This guide walks you through the complete setup—from branding to ticket permissions—so your support portal is both functional and user-friendly. Step-by-Step Setup Guide for Zoho Desk Help Center What is the Zoho Desk Help Center? The Help Center […]

Dynamic Picklist Values Using Deluge In Zoho Creator

Dynamic Picklist Values Using Deluge In Zoho Creator - Zoho Creator - Videos -  - Zoho Creator Dynamic Picklists

In this video tutorial, Alex demonstrates how to dynamically populate values in a dropdown field in a Zoho Creator form by making an API call to Zoho CRM as an external data source. Here’s a summary of the key steps: This tutorial shows how to create a dynamic dropdown field that fetches data from an […]

Custom Buttons For Reports In Zoho Creator

Custom Buttons For Reports In Zoho Creator - Zoho Creator - Videos -  - Zoho Creator Custom Buttons

In this tutorial, Josh explains how to create custom buttons on reports in Zoho Creator. Custom buttons can be used to trigger actions and functions within your Zoho Creator projects. The video covers the following key points: We emphasize that custom buttons offer great flexibility and can be used for various purposes within Zoho Creator […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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