Zoho Assist Data Sheet

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This guide by Zoho gives a breakdown of Zoho Assist product overview and terms. This remote connect software for technical support is top in its class.

These days, equipping an IT technician with remote support software is a no-brainer. With the growing demand for quality support technicians, large IT service desks and IT management firms are casting their nets far and wide in search for eficient remote support software. But remote support software must serve a lot more functions than just online support to meet the requirements of an enterprise. Zoho Assist is multi-functional remote support software which helps you to access a remote desktop for troubleshooting, managing unattended computers, and holding meetings and training sessions. The department feature allows you to divide your organization internally to manage a large number of technicians without confusion. Another major challenge for an enterprise working with remote support software is keeping tabs on activities in the organization.
Features like session recording, session reports, and the action log viewer not only help you with monitoring but are also crucial during internal audits.

The following topics are covered for Zoho Assist:

  • System Requirements
  • Features
  • Unattended Access
  • Customization Features
  • Security
  • Audit
  • Integration

Not finding what you are looking for in the Zoho Assist Data Sheet? Drop us a line and we would be happy to see what we can do to fill that gap!

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Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

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With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.