4.2/5
Design & Usability
4.5/5
Customization
3.5/5
Integrations
4/5
Features & Capabilities
4.5/5
Mobile Accessibility
4.5/5
What is Zoho Expense?
Zoho Expense is a modern expense management tool designed to simplify the way businesses handle travel, receipts, and reimbursements. Unlike many traditional expense platforms that are clunky and finance-department-centric, Zoho Expense balances user-friendly design with robust administrative controls.
Why we rate it "Probably"
We rate Zoho Expense as a “Probably” because while it checks most boxes for SMBs and mid-market companies, there’s still room for growth at the enterprise tier.
For the majority of our clients, especially those already in the Zoho ecosystem, it’s a natural choice. It offers excellent value, with strong automation features, customizable workflows, and mobile-first usability. However, companies with complex global tax handling, large custom policy engines, or intricate integrations might find occasional gaps—though Zoho is closing these quickly with regular updates. Overall, it's an excellent solution improving steadily year over year."
Pros
- End-to-end travel desk management
- Multi-level, fully customizable pre-travel approval flows
- Integrated online travel and hotel bookings + offline travel management
- Clean, user-friendly mobile app with robust receipt scanning
Cons
- Occasional "mystery bugs" that require troubleshooting
- Advanced tax compliance and reporting features not as deep as some global-focused platforms
- Integration depth with non-Zoho ERPs and accounting platforms can be limited
Expense Pricing Information
Free Plan
$0
- Up To 3 Users
- 5GB Receipt Storage
- Multicurrency Expenses
- Mileage Expenses
- Customer Tracking
- Accounting Integration
Standard Plan
$3 / User/ Month
Billed Annually
- Unlimited Users
- Cash Advances
- Multilevel Approval
- Purchase Request
- Access Delegation
- Basic Reporting
Premium Plan
$5 / User/ Month
Billed Annually
- Advanced Customization
- Receipt Autoscan
- Travel Requests
- Advanced Approval
- Per Diem Automation
Enterprise Plan
$8 / User/ Month
Billed Annually
- TMC/OTA Integration
- ERP Integration
- Single Sign-On (SAML)
- Dedicated Account Manager
- Advanced Audit Trail Report
Zoho Expense Resources
Articles
Tagged FinancePlus, peoplePlus, ZohoOne