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The CRM Zen Show Episode 331 – A World of Query-osity Awaits

Zoho News

Implementation of the Week

  • Automatic Loading of Client File Templates to Zoho WorkDrive
    • In this implementation, our goal was to automatically create folders in WorkDrive for newly created Leads. We do this all the time, but this instance had an additional caveat…
    • Our secondary goal was to also automatically upload document templates for that client based on some logic rules via CRM
    • These documents are disclosures and informational packets that may be specific to the interests/goals of that Prospect
    • To accomplish this, our team created document folder templates that store the specific files relevant for each specific case
    • Then, when a Lead is converted, our function determines which case is appropriate for this Lead, and clones those files into appropriate sub-folders within the master Workdrive folder for that Lead
    • These documents can be viewed by the client using the public URL for their Workdrive folder, and can be downloaded from there

Code Share of the Week

New On Zenatta

  • Zenatta Blogs
    • Don’t Be A Turkey, Switch To Zoho One
      • In the spirit of Thanksgiving, here are five reasons your company should consider switching to Zoho One.
    • BES – Case Study
      • Huge shoutout to Tim LeBlanc and the BES team! They’ve been a fantastic client to work with as we helped make Zoho work for them.

Tips and Tricks

Question of the Week (AZAAZ)

This Week’s Quizzes