Zoho News
- Zoho WorkDrive Adds Annotations
- And it’s not just for text, a super nice addition!
- Zoho CRM Adds New Convenient Subform Import
- This is a huge time saver and another nice improvement to Subforms.
- Zoho CRM API Credits Increased & Integration Tasks Now Consume Credits
- So, this was announced last year but wasn’t consuming credits until now. Don’t worry this will not affect 99.9% of us.
- Zoho Meeting March 2022 Updates
- We ran some internal tests, almost but not quite yet.
- Zoho Backstage Adds Zoom Meetings Sessions
- This is very nice. Zoom Webinar is not cheap and this is a big money saver.
- Zoho Projects Adds Comment Permissions
- Why not?
- Zoho Schools – Fast Track To Success
- We thought this was a story worth sharing about Zoho Schools changing an individual’s life.
- Learn more about Zoho Schools.
- Zoho People Newsletter – March 2022
- If you are a Zoho People person, be sure to check out this month’s newsletter.
- Zoho is Updating its Terms of Service
- Zoho is Updating its Privacy Policy
Implementation of the Week
- CRM Operations Backlog reporting via Analytics
- Zoho CRM is a powerful tool for tracking sales, engagement, and operations processes
- Because of the customization and automation potential in the CRM, each step can be date stamped at the beginning and end of the process
- Zoho Analytics can then be used to roll up this data into actionable insights around where internal processes can be streamlined and optimized
This Weeks Read
- The HubSpot Blog’s 2022 Web Traffic & Analytics Report by Maxwell Iskiev
- Most of these are pretty straightforward, but some interesting data presented in the article worth taking a look at.
New On Zenatta
- Zenatta Blogs
- Intrinsic Therapeutics – Case Study
- Shoutout to everyone at Intrinsic Therapeutics. An amazing client to work with and a very unique Zoho buildout.
- Zoho Desk Full Product Overview
- In case you missed our Zoho Desk Overview last week, here is our 2022 rundown of Zoho Desk.
- Intrinsic Therapeutics – Case Study
Application / Plug-In of the Week
- Related Tickets by Custom Fields for Zoho Desk
- Key Features:
- Add custom fields specific to the layouts in your departments.
- View key information of the related tickets, such as ticket ID, ticket owner, status, and date/time created.
- Find related tickets that match the field value of a specific custom field, or all added custom fields.
- Select which profiles can access the extension in their corresponding departments.
- Key Features:
Tips and Tricks
- How To Setup UTM Tracking with Zoho Forms
- A quick 6-minute tutorial on setting up UTM tracking for AdWords through Zoho Forms.