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The CRM Zen Show Episode 174 – Don’t Be A Turkey

Zoho News

Implementation of the Week

  • Client Scripting for Live-Loading Deal Name Customization
    • Client scripts are a relatively new functionality within the CRM
    • They differ from Deluge functions in that they run on the client-side (browser) rather than the server-side
    • This allows them to trigger on the fly without a save/refresh to display the result
    • When creating a Deal record from a Contact/Account, client scripts can be used to create the naming structure for the Deal record as the record is being initially created, so that the user can see the result without a re-load

This Weeks Read

  • What Matters Most To Today’s B2B Buyers by Hassan Mansoor
    • “Contrary to some commonly held sales beliefs of the past, there’s a good deal of subjectivity and value-judgment mixed in with just about every prospect and their eventual decision to buy.
      Understanding this will help you get a leg up on your competitors when you’re connecting with new customers.”

New Blogs, Videos, and Resource Guides

  • Zenatta Blogs

Application / Plug-In of the Week

  • IFTTT for Zoho Cliq
    • Key Features:
      • Connect Cliq with the readily available applets in IFTTT and pull notifications from others apps right inside Cliq
      • You can configure where you’d like to receive notification updates – be it individual chats, channels, or bots
      • Create new applets in IFTTT as per your needs and connect them with your Cliq account.

Tips and Tricks