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The CRM Zen Show Episode 163 – Demystifying Zoho

Zoho News

Implementation of the Week

  • SalesIQ Zobot Integration to Slack/Cliq to link users to inbound chats
    • SalesIQ Zobots are a great way to proactively engage web visitors and increase Lead generation without filling out forms
    • However, many organizations do not want their sales team to have to have SalesIQ open throughout the day
    • In Zobot’s new codeless bot builder, we can post external webhooks when the chatting visitor reaches certain points in the conversation
    • This webhook contains the Chat ID, and most recent message
    • This data can be used to post chats in specific channels in Slack or Cliq to link sales users back to this chat 

This Weeks Read

New Blogs, Videos, and Resource Guides

Application / Plug-In of the Week

  • Zoho Sign Email Extension
    • If you use Zoho Sign this extension is a must.
    • Get the extension for your mail client:

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