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Zoho Desk Auto-assignment of Tickets Based on CRM Owners – 2020

Zoho Desk Auto-assignment of Tickets Based on CRM Owner 2020

In this week’s implementation, we show how to automate the assignment of tickets inside Zoho Desk to the proper account owner inside Zoho CRM.  This process is made possible by using Zoho Flow.   Here are some key points from this video: On new ticket creation, a flow is triggered Fetches Contact, and then Account information […]

How to Set Next Activity Date in Zoho CRM

Zoho CRM Next Activity Date for Deals Implementation 2020

In this implementation, Tyler shows how to populate the most current activity date in its own field.  Here are some of the key points from the video: “Next Activity Date” field automation in Deals module for easy Activity-based management of Deals. “Next Activity Date” field added to Deals module. On Create, Update, or Delete of […]

Zoho CRM Automated Deals to Track Subscription Revenue Implementation – 2020

CRM Automated Deals to Track Subscription Revenue 2020

This week’s implementation is brought to you by the CRM Zen show featuring Brett Martin & Tyler Colt.  Tyler shares this week a Zenatta Internal implementation applied to our own CRM.  We needed a way to track revenue through a subscription service inside the deal module inside our CRM. Here are some keynotes from the video […]

Convert a Message on Cliq into a Task on Zoho Connect

Zoho Cliq How To Convert A Message Into A Connect Task 2020

In this week’s episode of Tips & Tricks our developer Skyler Paul demonstrates how to setup your Cliq to convert messages into tasks on Zoho Connect.   For the guide mentioned in the video here is the link: https://help.zoho.com/portal/en/community/topic/convert-a-message-on-cliq-into-a-task-on-zoho-connect

Zoho CRM Sub-form Integration to Create Custom Module Records – Implementation

Sub-form Integration to Create Custom Module Records 2020

In this video we show how to integrate Forms via a webhook to be able to write a subform into a custom module inside Zoho CRM. Here are some key points from the video: CRM hierarchy with Accounts (ex: Restaurant Groups) and Establishments (ex: Restaurant Locations) Zoho Form created with subform to capture multiple Establishments […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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