The CRM Zen Show – Episode 129 – Arattai Ratatouille

Zoho News Zoho Launches Its Own Messaging App – Arattai The app’s ‘friends and family’ trial version is live on the app store. An official announcement and release will be in a few weeks. Zoho Adds Customization of the Product Details Section to Inventory Module Improved overall functionality of this section to offer more benefits […]
The CRM Zen Show – Episode 126 – Year in Review & The First Annual Zenmy’s

Here is a quick summary of Zoho’s 2020: And as crazy as 2020 was, Zoho still managed to push out 6 new products, and 2 new bundles. Company growth has continued, with approximately 8000 employees and over 60 million users. So here is a month by month review of the major stories that we discussed on […]
The CRM Zen Show – Episode 125 – We Need To Talk Lucy

Zoho News Implementation of the Week This Weeks Reads Application / Plug-In of the Week Tips and Tricks
The CRM Zen Show – Episode 124 – ZoBot Scares Me

Zoho News Zoho Cliq – October & November 2020 Update Roundup We have covered most of these, but in case you missed some, here is a list of all the major updates to Cliq over the last two months. Zia Recommendation Updates Zia recommendation has added 3 new updates. It can now provide recommendations […]
The CRM Zen Show – Episode 123 – The Mattress & Pillow Game

Zoho News The Zoho Marketplace November Roundup November saw 23 new or updated extensions in the marketplace. Zobot Chat Handling Update If a Zobot forwards a chat to an operator and it goes unanswered, it will now terminate the chat. In the past the chat was stuck in limbo until the customer terminated the […]
The CRM Zen Show – Episode 122 – We Are Givers

Zoho News Zoho Meeting Security Update You can no longer “Restart” an old meet by clicking on the old link. Going forward, meeting IDs will expire after use. This is a small but necessary update. I don’t think it will affect most users. EOL Announcement: Zoho CRM Plug-in for Microsoft Outlook Zoho is going to […]
The CRM Zen Show – Episode 121 – Tyler’s The Funny One

Zoho News Zoho CRM Will Now Require “CRM Users” First Name As A Mandatory Field This is a bit of a rambling post. But the bottom line is the when you set up a New CRM User, you will be required to fill in the “First Name” field. Zoho TransMail Leaves Beta and Goes […]
The CRM Zen Show – Episode 120 – Resplendent CRM Demigod

Zoho News Zoho Updates Apps for macOS Big Sur Apple’s macOS Big Sur is here, and Zoho has updated 6 apps that are ready now – Bigin, Books, Invoice, Expense, Inventory, and Notebook. Zoho Recruit October Update Roundup 5 updates in October, including special postings for jobs that are defined for remote workers. Gamescope Is […]
The CRM Zen Show – Episode 119 – Did I Mention Bigin?

Zoho News PSA: Authtoken Deprecation For Analytics and Projects Both Analytics and Projects are going to stop accepting Authtokens for authentication. It is recommended you switch to Zoho OAuth Tokens The Bigin Train Keeps On Rolling: Adds API Support Bigin currently supports three types of APIs – REST APIs, Bulk APIs, and Notifications APIs. You […]
The CRM Zen Show – Episode 118 – Mucho Gusto Zia

Zoho News New External ID Field Support In Zoho CRM When integrating a third-party application, developers may want to store the third-party reference IDs in Zoho CRM’s records. To meet this need Zoho has introduced the External ID field. This is a custom single line field in a module in Zoho CRM for storing a […]