Zoho CRM Custom Fields
Key Takeaways Group with Sections: Use the “New Section” tool to make records digestible for users. Context is King: Use specialized fields (Email, Phone, URL) to enable native UI features like click-to-dial. Mapping Strategy: Create fields in the Leads module first to leverage automatic conversion mapping. Clean Data: Use Rollup Summaries and Formulas to automate […]
CRM vs. Bigin: Choosing the Right Zoho Solution
The Quick Verdict Zoho Bigin: Built for startups and small businesses. Focused on visual pipelines and simplicity. Zoho CRM: Built for scaling teams. Focused on deep automation, AI insights, and cross-departmental alignment. The Mantra: Bigin is for Starting; CRM is for Scaling. Video Comparison Walkthrough In the world of Zoho, choosing a CRM often comes […]
Zoho CRM Setup: Best Practices for B2B vs. B2C Business Models
Quick Overview B2B: Use Accounts as the hub; Contacts and Deals relate to Accounts B2C: Use Contacts as the hub; deactivate Accounts module Lead conversion mapping determines where fields go Custom workflows and global picklists improve consistency and automation Video Walkthrough (Play & Follow Along) B2B CRM Configuration This section mirrors the video’s step-by-step B2B […]
Zoho CRM For Everyone Connected Workflows Guide
Zoho CRM for Everyone’s new Connected Workflows feature lets users automate multi-module processes from one centralized interface. This guide walks through how to configure, trigger, and optimize connected workflows for deals, demos, onboarding, and more. It also highlights when traditional workflows may still be necessary. What Are Connected Workflows in Zoho CRM for Everyone? Connected […]
Salesforce vs. Zoho CRM: Customization, Automation, and Cost Comparison
Choosing between Salesforce and Zoho CRM often comes down to cost, customization, and automation. This guide presents a direct, unbiased comparison based on real-world CRM implementations, helping you determine which platform meets your business needs without overspending. CRM Overview: Salesforce vs. Zoho CRM What are the key modules in both CRMs? Both platforms include standard […]
Zoho Zia Agent Studio: A No-Code AI Agent Builder
Zoho’s new Zia Agent Studio empowers users to create powerful AI-driven agents with no coding required. With a focus on CRM automation and LLM integration, this tool is designed for both technical and non-technical users who want to streamline business workflows. Request early access – CLICK HERE. What Is Zoho Zia Agent Studio? Zia Agent […]
Avalara Integration with Zoho: A Complete Walkthrough
If you’re looking for a reliable way to automate tax compliance, the Avalara integration with Zoho offers a complete solution. Whether you’re managing invoices, exemption certificates, or multi-state filings, this walkthrough shows how Avalara works inside the Zoho ecosystem with ease and accuracy. In this hands-on walkthrough, Jed Sampson from Avalara joins Zenatta to explore […]
Why Zoho One Is a Smart Choice for MSPs
If you run a Managed Service Provider (MSP) business, you’re likely juggling more software than you’d prefer. One tool for CRM, another for ticketing, something else for billing, and yet another for time tracking. These systems rarely play well together, and keeping everything in sync becomes a job of its own. That’s why more MSPs […]
Run Your Real Estate Business on Zoho—Smarter, Faster, and All-in-One
Real estate isn’t just about location anymore. It’s about speed, structure, and staying organized across every deal, client, and listing. When using Zoho in your real estate business, you’re able to centralize your entire operation into one customizable system. No more juggling lead sources, showings, signed docs, and agent updates in ten different tools. With […]
What’s New in 2025 Zoho CRM for Everyone: Full Feature Walkthrough
Originally launched in 2024, Zoho CRM for Everyone introduced a major redesign in how teams interact with and manage their CRM workflows. Now, in 2025, we’re revisiting this powerful update to walk through its most impactful features — from the streamlined UI and flexible team spaces to new ways to organize modules, automate tasks, and […]