Rated 4.2 out of 5
Design & Usability
Rated 5 out of 5
Customization
Rated 3 out of 5
Integrations
Rated 4 out of 5
Features & Capabilities
Rated 4 out of 5
Mobile Accessibility
Rated 5 out of 5
What is Zoho Bigin?
Zoho Bigin is Zoho’s answer for businesses that have outgrown spreadsheets but don’t need the full complexity of a traditional CRM. Built around a simple, intuitive pipeline view, Bigin enables sales teams to track, manage, and close deals with ease. Compared to traditional CRM platforms, Bigin delivers faster onboarding, better mobile functionality, and a modern UI—without overwhelming users with features they might not need.
Why we rate it "Definitely"
Zoho Bigin earns our “Definitely” rating because it strikes an excellent balance between simplicity and power. For small businesses or teams that need a pipeline-focused CRM without heavy configuration, Bigin is a standout solution. The setup is quick, the interface is polished, and the mobile experience is one of the best in the CRM space.
Pros
- Great desktop and mobile experience
- Integrates with key Zoho applications (Books, Desk, Campaigns)
- Seamless synchronization and upgrade path to Zoho CRM
- Clean, modern CRM interface tailored for pipeline management
Cons
- Lacks some advanced CRM features
Bigin Pricing Information
FREE
$0 Per Month
- Single User
- 500 Records
- Single Pipeline
- Telephony
EXPRESS
$7 Per User/Month
- All in Free +
- 50,000 Records
- Multiple Pipelines
- Custom Dashboards
- Email Integration
PREMIER
$12 Per User/Month
- All in Express +
- 100,000 Records
- 10 Pipelines
- Advanced Workflows
- Increased Feature Limits
