The CRM Zen Show Episode 364 – Presentations by Zia Now Show-ing

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Zoho Desk vs Zendesk vs HelpDesk: Ultimate 2025 Comparison Guide

Choosing the right help desk software can make or break your customer service operations. In this comprehensive comparison, we examine Zoho Desk vs Zendesk vs HelpDesk, highlighting their features, strengths, and ideal use cases. Whether you’re a small team or a growing enterprise, this guide will help you make a confident, informed decision. At a […]
CRM Zen Show Episode 363 – Zia Is Keeping Score and It’s Intent-ionally Personal

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What’s New in Zoho SalesIQ: Nova 25 Update

Zoho SalesIQ just rolled out one of its most comprehensive updates yet, Nova 25. From powerful bot automation tools to enhanced messaging and mobile features, this release is designed to help sales, support, and marketing teams work smarter and engage faster. Let’s take a look at all the new features and improvements. Smarter Bots, Faster […]
The CRM Zen Show Episode 362 – 2 Boldly Commerce Where None Have Gone Before

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ScaleHub – Case Study

ScaleHub – CRM Forecasting & Automation Case Study Industry: Technology & AI (Data Automation) | Headquarters: Hamburg, Germany | Team: 50+ Apps: Zoho CRM, Analytics, Flow, Forms, Campaigns, Projects, Books Forecasting time reduced by 1 FTE-week/month Enhanced partner onboarding workflows Automated lead distribution & qualification Deeper conversion insights with Zoho Analytics Executive Summary ScaleHub delivers […]
Declare Independence from Bad Software by Switching to Zoho One

Let’s be honest—managing your business with disconnected software is a headache. You’re juggling multiple logins, apps that don’t talk to each other, and pricing models that seem to change every month. If that sounds familiar, it might be time for a clean break. Just like Independence Day marks a turning point in history, switching to […]
CRM Zen Show Episode 361 – Canvas Is Now Lookupin’ Sharp

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Zoho CRM Beginner Tutorial: A Complete Walkthrough for New Users

If you’re new to Zoho CRM and wondering what exactly you’re supposed to do all day, this Zoho CRM beginner tutorial walks you through the actual day-to-day use of the platform. Unlike setup-focused videos, this guide zeroes in on what daily users need: managing leads, following up on tasks, sending emails, and moving deals forward […]
The CRM Zen Show Episode 360 – Don’t Worry, Zoho Will Translate It

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