AZAAZ – Volume 1, Issue No. 4

AZAAZ - Volume 1, Issue No. 4 - AZAAZ -  - AZAAZ-Issue4

Questions Answered ? 1. (0:51) For the response options, if someone opened and clicked on a link for an email, are they included in both “Opened” AND “Clicked?” I set up a workflow using the response feature, but then set it up to send the same email to all of those buckets of people (at different timings), […]

Lead Scoring 101: Maximizing Conversions by Prioritizing Sales Prospects

Lead Scoring 101: Maximizing Conversions by Prioritizing Sales Prospects - Blog -  - leadscoring101 - Lead Scoring

Looking to maximize your sales prospects in today’s competitive business environment? Lead scoring plays a crucial role in maximizing the efficiency of your sales team to convert leads effectively. In this article, we will cover some basics of what lead scoring is, a video of how to set it up inside Zoho CRM, review some […]

Televic – Case Study

Televic - Case Study - Case Study -  - Televic

Executive Summary Televic manufactures some of the most innovative systems for moderated meetings. Its complete range of conference solutions simplifies decision-making by improving the meeting experience. With crystal-clear sound, pristine video, and a clear focus, meetings become more efficient. From the largest international institutions to city government: Televic Conference drives successful meetings worldwide. Their organization […]

AZAAZ – Volume 1, Issue No. 3

AZAAZ - Volume 1, Issue No. 3 - AZAAZ -  - AZAAZ-Issue3

Questions Answered ? #1 (0:52) I’m new to Zoho Projects but have been using CRM for a while. I’ve run into a problem with Projects that I have to think has a simple solution I’m somehow overlooking. The problem: I’ve created a project template for a standard project my company goes through with most clients. […]

3 Tips To FireUp! Your Organization’s Culture

3 Tips To FireUp! Your Organization's Culture - Blog -  - firedupblog - Organization Culture

We are firm believers that an organization’s culture matters. And not just a little. A LOT. For both the employees and the company, culture has both direct and indirect effects. Culture helps with employee engagement and retention, which can indirectly help boost productivity and innovation. And generally speaking, the employee’s well-being usually directly correlates with […]

AZAAZ – Volume 1, Issue No. 2

AZAAZ - Volume 1, Issue No. 2 - AZAAZ -  - AZAAZ-Issue2

Questions Answered #1 (0:42) I know there is the Parent Company field in CRM Accounts, but it doesn’t work how I was hoping. I want to have the multiple locations listed under the parent company, with a tree view of the parent company, branch locations, and contacts under each branch. #2 (2:27) Is there a […]

Everything You Need to Know About Zoho Desk

Everything You Need to Know About Zoho Desk - Blog -  - ZohoDeskBlog - Zoho Desk

Product Overview As many of you already know, Zoho Desk is a cloud-based customer service software. It is a support management solution that allows users to provide support to customers through ticket management and knowledge base resources. Within Desk, there are a bunch of features that are included, such as: Based on the video tutorial, […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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