Mastering The Zoho Desk Knowledge Base & Help Center Features

Mastering The Zoho Desk Knowledge Base & Help Center Features - Zoho Desk - Videos -  - zoho desk kb

Zoho Desk offers powerful tools for managing knowledge base articles that enhance customer support and self-service. This guide explains how to organize, publish, and optimize these articles, including their integration with the Help Center, SalesIQ, and internal ticketing workflows. Managing Knowledge Base Articles in Zoho Desk What is the Knowledge Base in Zoho Desk? The […]

The Future of Work: Exploring Zoho’s New ChatGPT Integrations

The Future of Work: Exploring Zoho's New ChatGPT Integrations - Analytics -  - chatgptintegrations

Every once in a while, technology gifts us with innovations that radically change how we work. Undoubtedly, ChatGPT is one such innovation. In recent months, Zoho has embraced this change with a flurry of integrations into their various applications. These advanced, AI-driven tools have set a new precedent for how we approach tasks and engage […]

Automate Zoho Campaign Notifications Through Zoho CRM

Automate Zoho Campaign Notifications Through Zoho CRM - Zoho Campaigns - Videos -  - Automate Campaign Notifications Through Zoho CRM

Here is a follow-up tutorial explaining how to set up internal email notifications in Zoho CRM based on specific actions such as email clicks or opens. You will be able to set up a Zoho CRM workflow that triggers a task or pushes data to the CRM when a specified email action occurs, such as […]

AZAAZ – Volume 1, Issue No. 11

AZAAZ - Volume 1, Issue No. 11 - AZAAZ -  - AZAAZ-Issue11

Questions Answered ? 1. (0:45) I’m looking to use landed costs to track the true cost of items I purchase from vendors. I understand that I can track it on a bill and “allocate” the landed cost to items, but I can’t see the landed costs at the Item level or any Item reports. I’m not sure […]

Zoho Forms vs. Gravity Forms: Which is Better?

Zoho Forms vs. Gravity Forms: Which is Better? - Blog -  - ZformsvsGforms

Forms, in our opinion, are one of the most overlooked components businesses utilize. They play such a vital role in any organization, yet oftentimes, only tapped into the most basic of their capabilities. With that being said, out of all of the form solutions out there, Zoho Forms & Gravity Forms are the two most […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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