Zoho News
- Zoho CRM: Introducing Intelligent Character Recognition (ICR)
- Train Zia Vision’s latest tool to auto-recognize data from cards or images and pull it directly into your CRM.
- Zoho Desk: Community Module Revamp
- Minor UI enhancements for the Community Module—especially helpful if you’re converting posts into tickets.
- FSM: South Africa Tax Edition
- VAT is now fully supported across various South African regions in FSM.
- Bigin Turns 5
- Happy birthday, Bigin! ?
- ZeptoMail: New In-depth reports
- Bounce and deliverability reports are now available directly within ZeptoMail.
- Zoho Desk iOS: Send As Email Option Added
- You can now send an email while creating a ticket in the iOS app.
- You can now send an email while creating a ticket in the iOS app.
Code Share of the Week
- Retrieve Open Deal Stages Dynamically in Zoho CRM with Standalone Function
- This reusable Deluge function dynamically retrieves open deal stages—great for streamlining your CRM workflows.
New On Zenatta
- Zenatta Blogs
- Our 10 Favorite AI Software Tools 2025
- Beyond ChatGPT and Zia, there are some surprising favorites here you might not know about, but will definitely want to try.
- Our 10 Favorite AI Software Tools 2025
Tips and Tricks
- Zia LLM vs ChatGPT – Which performs better in Zoho CRM?
- If you didn’t know which one was which, you might not be able to tell. Let’s see how they stack up.
- NEW! Zoho Inventory Updates for Q1 2025
- Missed last week’s rundown? Here’s the full breakdown of everything new in Zoho Inventory from Q1.
Question of the Week (AZAAZ)
- Zia LLM vs. ChatGPT
- AI hallucinations are real—but sometimes, just asking nicely (“Please, I really need this”) seems to work.