The CRM Zen Show Episode 396 – IM Totally Webhook’d

News Highlights Zoho CRM ICR Updates: Advanced field prompting for more accurate data extraction. Zoho Desk Webhooks: New real-time Instant Messaging (IM) webhooks for better automation. Zoho Analytics: Support for Custom JavaScript Visualizations and Remote MCP servers. Zoho News Zoho CRM: Intelligent Character Recognition (ICR) Enhancements Zia’s ICR now supports advanced field prompting. Admins can […]