G2
4.5/5
4.59/5
4.6/5

What is Zoho Assist?

Zoho Assist is cloud-based remote support and remote access software that helps you support customers from a distance through web-based, on-demand remote support sessions.

Why we rated it a Yes

Zoho Assist is a top-notch piece of software.

Pros

Cons

Articles & Guides

Pricing & Packages

STANDARD
$10 Per Month
Billed Annually
  • File Transfer
  • Multi-Monitor Navigation
  • Reboot & Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 Simultaneous Sessions
PROFESSIONAL
$15 Per Month
Billed Annually
  • All in Standard Edition
  • Mobile Apps
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 Simultaneous Sessions
ENTERPRISE
$24 Per Month
Billed Annually
  • All in Professional Edition
  • Departments
  • Session Recording
  • Session Audit
  • Remote Printing
  • Voice and Video Chat
  • Contacts Management
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 Simultaneous Sessions
STANDARD
$10 Per Month
Billed Annually
  • Computer Grouping
  • Group Permissions
  • Bulk Deployment
  • Wake on LAN
  • File Transfer
  • Remote Power Options
  • Session Confirmation
  • Multi-Monitor Navigation
  • Custom Reports
  • Custom Email Templates
  • Mobile App
  •  Unlimited Technicians
  • Screen Capture
PROFESSIONAL
$15 Per Month
Billed Annually
  • All in Standard
  • Session Recording
  • Remote Print
  • Annotation
  • Diagnostic Tools
  • Voice and Video Chat
  • Departments
  • Rebranding
  • Bulk Deployment via Distributor
  • Custom Domain Mapping
  • Mobile and IoT Devices
  • Advanced Reports

-Remote Support-
Includes 1 Technician

-Unattended Access-
25 Unattended Computers

Billy

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Developer

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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