Rated 3.5 out of 5
Design & Usability
Rated 3.5 out of 5
Customization
Rated 3.5 out of 5
Integrations
Rated 3.5 out of 5
Features & Capabilities
Rated 3.5 out of 5
Mobile Accessibility
Rated 3.5 out of 5
What is Zoho TeamInbox?
Zoho TeamInbox is Zoho’s shared inbox solution, built to centralize team communication into a single, organized space. Instead of juggling multiple email chains and forwarding messages internally, teams can manage all incoming and outgoing messages directly from one collaborative workspace.
Why we rate it "Probably"
We rated Zoho TeamInbox as “Probably” because it addresses a very specific niche use case well, but its overlap with Zoho Desk makes it less critical for most Zoho users. If your team primarily needs a shared, organized view of incoming communications—with no CRM or ticketing layer—TeamInbox can be a clean, efficient solution. The platform’s usability is smooth, setup is quick, and the collaborative features are thoughtful.
Pros
- Great Data Connectors
- Shareable Reports & Dashboards
- Templates For Many Services
Cons
- None
TeamInbox Pricing Information
Starter Plan
$5 / User/ Month
Billed Annually
- 3 shared inboxes
- 25 rules
- 10 shared sender addresses
Professional Plan
$7.50 / User/ Month
Billed Annually
- 5 shared inboxes
- Unlimited rules
- Unlimited personal sender addresses
- 25 shared sender addresses