Design & Usability
Customization
Integrations
Features & Capabilities
Mobile Accessibility
What is Zoho PageSense?
Zoho PageSense gives businesses the tools to test, learn, and iterate—from heatmaps to session recordings. It’s especially useful for those who want insights without coding. But while it integrates decently into the Zoho ecosystem, its edge lies more in ease of use for non-technical marketers than in deep data fidelity. For teams needing quick-win web optimization tools, it can be a helpful addition—just double-check your data.
Zoho PageSense is Zoho’s answer to conversion rate optimization tools like Hotjar or Google Optimize. It combines visitor behavior tracking with live A/B testing, session recordings, heatmaps, and user feedback collection—all in one dashboard. Unlike traditional BI or web analytics tools, PageSense focuses on micro-interactions and front-end UX feedback. In Zenatta’s real-world use, PageSense works best for straightforward, static landing pages—especially when combined with Zoho Sites or Zoho Commerce. However, teams using dynamic or JavaScript-heavy sites may run into snags. Its interface is intuitive, and for users already in the Zoho ecosystem, it's a good starter CRO tool.
Why we rate it "Maybe"
Why? While the features are attractive on paper—heatmaps, A/B testing, popups—the delivery can be hit-or-miss. Several clients have experienced bugs with form tracking and page rendering issues after installing scripts.
A/B tests sometimes don’t complete correctly or show clear outcomes. If your business is small-to-medium and already Zoho-centric, it’s worth trying. But don’t depend on it for mission-critical tests.
Pros
- A/B Testing
- Heat Maps / Scroll Maps
- Cart Abandonment
Cons
- Inconsistent Results When Using Different Tools Inside PageSense
- Breaks Pages On Websites Randomly
PageSense Pricing Information
Analyze Plan
$12 per Org/Mo
Billed Annually
- 3 Projects
- 6 Months Data Retention
- 20 Custom Dimensions
- 20 Goals
Engage Plan
$18 per Org/Mo
Billed Annually
- 3 Projects
- 6 Months Data Retention
- 30 Custom Dimensions
- 30 Goals
Optimize Plan
$30 per Org/Mo
Billed Annually
- 10 Projects
- 12 Months Data Retention
- 50 Custom Dimensions
- 50 Goals