This guide by Zoho gives insight with roleplay scenarios on how to improve your sales and project management inside Zoho CRM Plus.
The ultimate objective of any business is to deliver an end product that aligns with the customer’s needs. To achieve this objective, departments such as sales, marketing, support, and project management execute their activities in their own way. However, one of the main challenges they have is the inability to connect the dots between these departments. Since each department uses different applications for their work, tracking the applications and getting a wholistic picture of customers and business is cumbersome. Businesses can overcome this challenge by integrating department functions so that they can keep track of the activities and manage them effectively.
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