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The CRM Zen Show – Episode 90 – Zoho Flowbee

The CRM Zen Show - Episode 90 - Zoho Flowbee - CRM Zen Show -  - YouTubeCRMZenShow.website-banner

Zoho News

  • Zoho Adds the Ability to Create Custom Permissions for Extensions
    • Custom permissions are a new type of permission that you can provide in the extensions you develop.
  • Zoho Booking now includes a free version of  Zoho Meeting
    • It is available in all pricing plans including the Free plan until July 1st
  • Zoho Social Now Has Facebook Reviews
    • The feature adds the Facebook Reviews column to your Monitor tab
  • Zoho CRM Security Profile Increase
    • The number of roles in the professional edition has been increased from 10 to 25.
  • Zoho SalesIQ for Apple TV
    • No post is up on this. But an email went out.  Looks like this could be the replacement for Motivator?
  • The Zoho People April Newsletter is now Online
    • Here is a sneak peek at some new features.
      • Track the on boarding actions of your candidates
      • Create assessments in LMS
      • Design learning plans based on certain goals
  • Zoho Webinar: What HR should be doing during this pandemic
    • With Guest Speaker Nick Holley.
      • This will be an interactive session where Nick will answer questions, every 10 minutes during the webinar.
  • Zenatta Webinar: Zoho Analytics – Overview and Best Practices
    • We will cover Tips and Best Practices used by the Zenatta team when setting-up and implementing Zoho Analytics. 

Implementation of the Week

  • Automated Event creation via Zoho CRM Deals with email invites to all related Contacts
    • Can be trigger via a workflow, custom button, or blueprint
    • Reads Contact Roles related list in Deals module
    • Adds all Contacts in Contact Roles as participants
    • Triggers email notifications with a calendar invite to each participant automatically via script

Things We Noticed

  • Zoho Flow now has a system-defined variable for the current date
    • Minor update, but very nice to have for heavy Flow users
  • Zoho Sign Changes Review and Sign Process
    • It is now much easier to review the document prior to signing.

This Weeks Reads

Zenatta Blogs

  • Transitioning to Remote Customer Service With Zoho Assist

New Zenatta YouTube Videos

  • Automatic generation of Invoices and Packages on the creation of a Sales Order using Zoho Flow
  • Setting up the Twilio SMS Extension for Zoho CRM

New Resource Guides

  • Zoho Creator Quick Start Guide
  • Intro to Deluge Workflows

Application / Plug-In of the Week

  • Zoom
    • The best there is when it comes to remote conferencing.

Tips and Tricks

  • Zoho CRM Automation 101: Workflows
    • Check out this video on how to set up some basic workflows for your organization.  Never let any task fall through the cracks again.