Zoho News
- Zoho Projects Gets New and Improved Gantt Charts
- A completely revamped UI and a handful of nice new features.
- Zoho Creator April Updates on The Way
- Hide/show seconds in reports
- Freezing the subform header
- Layout designer for a quick view
- Shared analytics
- JavaScript support
- New Zoho Marketplace Applications for March
- 44 New Applications Added Last Month
- Zoho Meeting Updates
- Video Conferencing is now in Beta
- Multiple video feeds will soon be supported.
- Video Conferencing is now in Beta
- Zoho One New Session Security Update
- Web sessions can now be managed in the security profile
- Zoho Sites Improves Its Visual Editor
- A nice improvement to the page designer in Zoho Sites
- A Couple of Analytics Updates
- New “Collaboration” menu to consolidate sharing options
- You can now email filtered reports to multiple users at once
- Zoho Vs Freshworks
- Zoho Sues Freshworks
- Zoho has alleged that Freshworks stole and misused confidential business information
- It accused Freshworks of poaching employees and customers
- The Freshworks founders were ex-employees of Zoho
- Zoho Sues Freshworks
Implementation of the Week
- Auto-assignment of Desk tickets based on CRM Owners using Zoho Flow
- On new ticket creation, a flow is triggered
- Fetches Contact, and then Account information from CRM for Desk Contact on file for the ticket
- Writes owner of CRM Account (could be defined at Contact level) into Ticket as Ticket Owner
- Click here for the video.
Things We Noticed
- Zoho Subscriptions default Customer Type for a subscription is “Business”, and cannot be changed to “Individual”
- This may cause some issues downstream with the sync from Books/Subscriptions into CRM
This Weeks Reads
- How 8000 of us at Zoho—across 12 offices—went remote in 3 days by Ritika Datta Roy, for the Zoho Blog
- How Zoho was working remotely with 8000+ employees, spread across 12 offices in several countries, serving over 50 million users across the globe… in 3 days.
New On Zenatta.com
- New Post
- 5 Advanced Tips for Zoho CRM Experts
- New Videos
- Application Overview – SoapBox
- Zoho Cliq – Product Overview
- How to Set Next Activity Date in Zoho CRM
- New Resource Guides
- Getting Started with Zoho Campaigns
- Advanced Zoho Campaigns Guide
- Understanding Journeys In Zoho Marketing Hub
- Marketing Hub Planner
- Getting Started With Zoho Marketing Hub
- Zoho Assist Implementation Guide
- Getting Started with Zoho Flow
Application / Plug-In of the Week
- Loom
- This is our favorite tool to make quick desktop video tutorials
- Click here for the video.
Tips and Tricks
- Sending out text messages in Zoho Campaigns with Twilio
- This video will help you make sure your text campaigns are sent smoothly
- Click here for the video.