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Zoho CRM: Full-Data Sandbox Now Available (China Region Rollout)
- You can now create a full-data sandbox in CRM—ideal for UAT testing. Currently rolling out only in China (Ultimate & CRM Plus only).
Zoho CRM: NextGen New and Improved UI
- CRM for Everyone gets a shiny new UI. Not mandatory—yet. Foldered tab groups, dark mode, and a few workflow permission quirks to note.
Zoho CRM: Queries Now Supported in Custom Related Lists
- You can now add query-driven related lists without using Canvas view. Clean and code-free data displays just got easier.
Zoho CRM: Threaded Email View Now Available in Cases Module
- Emails sent from CRM’s Cases module now show as threads. A small but helpful upgrade—especially if you’re not using Desk.
Zoho Desk: Cross-Department Parent-Child Ticketing
- Tickets can now link across departments, enabling faster resolution and better visibility across teams.
Zoho Recruit: ZipRecruiter’s Pricing Changes
- Tariffs just hit Zoho Recruit,Plans are changing from 2 plans to 1 plan, which is also $100 more than the previous plans.
Zoho Trident: New macOS Features in v1.19.0
- Attach WorkDrive files to your emails without having to download the file along with some other minor feature enhancements.
Zoho Sprints: New AI Features
- Zia along with other AI tools are now available inside of Zoho Sprints.

COQL vs searchRecords: Handling Special Characters the Right Way in Zoho CRM
- Learn why COQL is your best bet for searching strings with special characters like apostrophes or ampersands. This reusable COQL snippet makes it easy.

What’s New in 2025 Zoho CRM for Everyone: Full Feature Walkthrough
- In case you missed it last week, we did a full 2025 review of the new Zoho CRM for Everyone.

Zoho Desk & FSM Integration || Setup Tutorial & Demo
- Learn how to turn a ticket into a field service work order—and back—using Zoho’s Desk + FSM integration. Great for dispatch-heavy teams.

Can Forecasting Still Work Without Every Sale Being a Deal?
- Click here to find out!