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The CRM Zen Show Episode 325 – Fast Times at Invoice High

Zoho News

Implementation of the Week

  • Automated Late Fees in Zoho Books Invoices
    • In this implementation, our goal was to configure an automation that would automatically apply late fees to Invoices in Zoho Books if that invoice is unpaid 15 days after the due date
    • First, we set up a field at the Customer level that would exempt that Customer from late fees
    • Then, we set up a function that triggers 15 days after the due date, only for unpaid Invoices
    • This function will check if the Customer is exempt, and if not, proceed with calculating the appropriate late fee
    • This late fee is calculated via a logical rule, either selecting 15% of the Invoice value, or a fixed fee depending on the Invoice Total

Code Share of the Week

  • Converting Full State/Province Names to Two-Letter Codes in Zoho Deluge
    • Sometimes, when writing code, you come across data that you are grabbing that is in the full name. You need to convert the data to something else to use in a CRM picklist before you can create or update the record. In this code, we’ll show you how you can create a map of the incoming data and use that to create a new map that is used to create or update your record.
    • In this example, we will convert full state and province names to their respective two-letter codes, specifically for the USA and Canada.

New On Zenatta

  • Zenatta Blogs
    • Zoho Campaigns Full Product Tutorial
      • In case you missed it, this month’s full product overview covers Zoho Campaigns. You can find the webinar and an accompanying full write-up.
    • Tayden Impact Partners – Case Study
      • Huge shoutout to Dynasti and the team at Tayden Impact Partners for this month’s case study. They were a fantastic client to work with, and the custom Zoho build-out was a lot of fun.

Tips and Tricks

This Week’s Quizzes