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The CRM Zen Show Episode 308 – 2 Beta 2 Furious

Zoho News

Implementation of the Week

  • Automated Association of Leads to Custom Conference Module
    • In this implementation, our goal was to automate the linking of particular Leads to a custom “Conference” module so that our client can understand how impactful Conference attendance is on nurturing good prospects
    • Because a Lead can attend many Conferences, we also created a linking module (Leads x Conferences) to store the many-to-many relationship
    • To automate attribution, we configured a standardized import process where the client can import the Conference attendees list 
    • In this process, the client will import their Leads (using create/update) and assign the Conference title to a particular text field we’ve added to Leads
    • This import triggers a create/update workflow that will review this Conference title value, search the Conferences module, and when a match is found, associate the Lead to that specific Conference

Code Share of the Week

  • Using Flow To Create A CRM Record From Zoho Sign
    • Prerequisites: Zoho CRM, Zoho Sign, and Zoho Flow accounts.
    • Trigger Zoho Flow when a Zoho Sign document is completed.
    • Use custom functions in Zoho Deluge to extract data from the document.
    • Check Zoho CRM for existing records, create new account records if needed.
    • Update contact records with the new account record ID to ensure data consistency.

New On Zenatta

  • Zenatta Blogs
    • Zoho Sites Full Product Overview
      • Without missing a beat, this month’s full product overview was on Zoho Sites.  As usual here is the video along with a complete summary of what was discussed in the video.

Tips and Tricks

  • Zoho CRM for Everyone Tutorial and Demo
    • We do our best to ensure that when something major comes out, we have a tutorial for it. This is one of those major updates you won’t want to miss! Tune in later today to our YouTube channel for the follow-up video for Zoho CRM for Everyone.

This Week’s Quizzes