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The CRM Zen Show Episode 305 – Distconomics

Zoho News

Implementation of the Week

  • Automated Zoho Project Archiving via Scheduled Functions
    • In this implementation, we’re working with a client that launches unique Projects Templates for various activities they perform for their clients
    • This can result in quite a few projects being created on a regular basis, so archiving them appropriately is important to keep their list views clean
    • To accomplish this, we set up a reference table in Zoho Analytics that displays Projects that are completed (all Tasks completed, no new Tasks created recently), but not archived
    • Then, we set up a scheduled function that references this list of Projects via API
    • Lastly, the function will use the surfaced data from Analytics to archive Projects in batches every 3 hours. This ensures that the client’s Projects environment stays clean and up-to-date

Code Share of the Week

New On Zenatta

  • Zenatta Blogs
    • 10 FREE Marketplace Extensions for Zoho Desk
      • A few weeks back Tyler made a video on our top 10 free Zoho Desk Extensions from the Zoho Marketplace.  This article provides written insight on each one and quick links to view them on the Marketplace.

Tips and Tricks

  • Canvas View Tutorial for Zoho CRM
    • In this week’s tip, Tyler revisits Canvas view (which is great now), providing a full tutorial on how to utilize this Zoho CRM tool.

This Week’s Quizzes