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The CRM Zen Show Episode 300 – This is Zenatta!

Zoho News

Implementation of the Week

  • Master Project Costing Reports in Zoho Analytics
    • In this implementation, we were working with a customer that uses Zoho CRM, Projects, and Books to run their full organization
    • The client presented a requirement that they needed to be able to view the total cost of each Project, where cost can be tracked as: time entries, expenses, and journal entries
    • Unfortunately, the native reporting inside of Zoho Projects does not take journal entries into account when calculating the cost (even if those journal entries are associated to the Project)
    • To solve for this, we used Zoho Analytics to create a master Project Costs table combining all relevant data sources
    • Then, we used that data table to create comprehensive Project costing dashboards for various roles 

Code Share of the Week

  • Mastering Task Creation in Zoho CRM with Deluge
    • This week’s code share walks you through step by step on how to create a task with Deluge.  There are some IDs that aren’t as obvious in this process in which Renato walks you through.

New On Zenatta

  • Zenatta Blogs
    • One Place Agents – Case Study
      • Huge shoutout to Jess Rodriguez for this month’s case study. Learn how we implemented Zoho to help their business scale.
    • Tax Compliance Made Easy with Avalara
      • We’ve recently partnered with Avalara. If you’re a client of ours, learn how we can help you save if you choose to use Avalara.  And if you aren’t we’d still be happy to help!

Tips and Tricks

Question of the Week (AZAAZ)

This Week’s Quizzes