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The CRM Zen Show Episode 270 – Das Book

Zoho News

Implementation of the Week

  • Zoho Campaigns Click Summary Reporting to CRM Lead/Contact Owners
    • In this implementation, our goal was to automate the delivery of a report to our client’s sales team, notifying them of their owned CRM Lead/Contacts’ interactions with email marketing
    • To accomplish this, we first created a custom dataset in Zoho Analytics, blending the CRM and Campaigns data together
    • Then, we created a filtered view of that data to show emails clicked yesterday by CRM Leads/Contacts 
    • Lastly, we created a scheduled function (daily) to organize this data into an HTML table and send an email to each CRM Lead/Contact Owner with their relevant engaged prospects

Code Share of the Week

  • Alternate Method for Sorting a List of Maps 
    • We’d like to share an alternative method for sorting a list of maps in Deluge. One of our newest developers has recently shared with us a method he uses for sorting maps that we would like to share with you!

This Week’s Read

New On Zenatta

  • Zenatta Blogs
    • From 100 Million Users To A Billion – Zoholics Europe 2023
      • Wayne on our team had the opportunity to attend the two most recent Zoholics this past week in London and Cologne.  Here is what is in store for 2024!
    • Connect Pay USA – Case Study
      • Huge shoutout to Connect Pay USA for letting us do this month’s case study on them.  Though they are super tech-savvy and implemented a lot themselves, we still manage to do some cool implementations for them as well.

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