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The CRM Zen Show Episode 210 – Old McZoho Had A Farm: EUeID

Zoho News

Implementation of the Week

  • Custom Proposal Generation App via Creator // CRM
    • In this implementation, we fielded a request to be able to easily send out a variety of templates, and dynamically request additional information from the user based on the template type.
    • To accomplish this, the team created a Creator Form related to the CRM Contact. This form shows up as a related list in the CRM.
    • When opening this form related to a Contact, all of the primary contact information pulls into the form.
    • The user then selects a template and fills out any other additional information that is shown based on the template choice.
    • Once completed, the user is presented with an option to preview the document, as well as attach it to the CRM Contact, and/or send for signature.

Code Share of the Week

  • Sync CRM Notes (from ALL modules) to Analytics
    • Zoho Analytics is a great tool, and we all love it, but some data sources lack crucial information in the sync.
    • It’s the case of CRM Notes that, because it’s not an actual module, can’t be synced via the out-of-the-box connection. You might want to report on how many notes are created by the user, or want to know what was the latest note recorded on a record, but without Notes data, you just can’t have it in a pretty Analytics Report or Dashboard.
    • To get around that, we use some Deluge and leverage Zoho CRM’s schedules and Zoho Analytics API to make it happen!

This Weeks Read

New On Zenatta

Application / Plug-In of the Week

Tips and Tricks