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The CRM Zen Show Episode 206 – Me Gusta QESo

Zoho News

Implementation of the Week

  • Zoho Books/Inventory Sales Order Cycle Management via API
    • Zoho Books/Inventory recently added a new system for automating Package/Invoice generation via Sales Order actions
    • By default, these automated actions can only trigger via manual creation of an order
    • In this implementation, we invoke the API to trigger these actions when creating an order programmatically
    • While using the new Sales Order Cycle tool is not as flexible as custom building the automation in Deluge, it does allow for easier management of the workflow by users that do not use Deluge

Code Share of the Week

  • Null Checks: .isNull() vs .isEmpty() vs .isBlank()
    • In a previous post, we wrote about Null Checks and more specifically how the .isNull() function works.
    • In the case of lists, deluge may not consider null what we might consider to be null. We tend to think of null as being an empty value. There’s nothing there. But for deluge, a list counts as something even if there’s nothing in it.
    • That’s why deluge has the .isEmpty() function. On an empty list (often denoted by two curly bracets, {} ):

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Application / Plug-In of the Week

Tips and Tricks

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna


With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.