Zoho News
- Zoho Analytics December 2021 Updates
- The Zoho Analytics team delivers a huge last batch of updates to finish off the year.
- Zoho MarketPlace 2021 10 Fastest-Growing Apps
- Have you tried any of these out this year?
- Zoho Desk Improves Ticket Visibility
- You can improve the filtering of who sees tickets per User/Department now inside Zoho CRM via incoming Desk tickets.
- Zoho Payroll ABRY Scheme Implementation (India Editions)
- If you are using Zoho Payroll in India you can now apply the ABRY scheme to qualifying employees.
- Zoho Projects iOS Adds Global Search
- With the latest iOS update for Zoho Projects, you can now do a global search.
- Zoho Projects Year In Review 2021
- Starting the year off with Zoho Projects 7.0 to dozens of other updates here is everything that happened in Zoho Projects for 2021.
- Zoho Meeting 2021 Year In Review
- Zoho Meeting has truly had an amazing year when it comes to product improvements, and is almost ready for prime time.
- Qntrl’s 2021 Year In Review
- In case you missed anything this year, here is everything that happened with Qntrl for 2021.
Here is a quick summary of Zoho’s 2021:
And as crazy as 2021 was, Zoho still managed to push out 9 new products and 1 new bundle.
Company growth has continued, with approximately 2000 new employees and over 60 million users.
So here is a month-by-month review of the major stories that we discussed on the CRM Zen Show in 2021.
January
- Zoho Launches New Application – Arattai
- Zoho Launches New Application – RouteIQ
- Zoho Projects 7 launches giving Projects a complete makeover
- Zoho Workdrive launches new desktop application Workdrive Genie App
February
- Zoho Social adds YouTube, Content Library, and UTM parameters
- Zoho CRM allows the removal of system-defined fields
- Motivator becomes part of Zoho CRM
- Zoho Books adds SurePayroll integration allowing businesses to have a payroll option finally
- Zoho Analytics rolls out revamped manage users interface and CRM subforms sync
- Zoho PageSense introduces pop-ups & banners
March
- Zoho Launches New Application – Zoho Voice
- Zoho Launches New Bundle – Zoho Marketing Plus
- Zoho Desk adds skill-based ticket assignment “Round Robin”
- Zoho Vault revamps Chrome & Firefox extensions improving the UI and overall functionality of Vault
- Zoho launches its 25 years of Zoho campaign, sharing the journey that has been Zoho thus far
- Zoho announces new prices for all applications and bundles
April
- Zoho Launches New Application – DataPrep
- Zoho Launches New Application – Zoho Learn
- Zoho SalesIQ 2.0 is released, a complete overhaul of the application
- Orchestly rebrands to Qntrl
May
- Zoho CRM becomes HIPAA Compliant
- Zoho Calendar gets a MAJOR overhaul to its UI and features
- Zoho Voice gets integration with…Zoho
- Zoho MarketingHub changes its name to Zoho Marketing Automation.
June
- Zoho CRM adds Multi-Organization support with Single Sign-On
- Zoho Forms adds Language Translation
July
- Zoho Launches New Application – Zoho Shifts
- Zoho Launches New Application – Zoho Contracts
- Zoho launches Analytics 5.0
- Zoho TransMail renamed to ZeptoMail
- Zoho Meeting new integration with Zoho Notebook
August
- Zoho Launches New Application – Trainer Central
- Zoho Bigin becomes HIPAA Compliant
- Zoho Backstage adds Hybrid Events
- Zoho Desk adds Ticket Archiving
- Zoom integration to Zoho Booking
- Canvas for Zoho CRM officially launches
September
- Zoho Launches “Kinda” New Application – Catalyst
- Zoho ShowTime deprecated from Zoho Workplace
- Zoho to hire up to 2,000 people for rural offices
- Zoho CEO’s ‘auspicious’ meeting with 12-foot-long king cobra, and thus cobra news was born
October
- Zoho CRM adds color-coding to Picklists
- Zoho announces Zoho One 21
- Zoho adds multiple telephony provider integration for Zoho CRM
November
- Zoho Campaigns gets a BIG Update with segments and syncing
- Cliq 3.0 Launched
- Bigin introduces Bigin Premier
December
- Zoho CRM adds Subform association to Templates
- Zoho Desk adds Multilingual Feature with
- 40+ Languages
- Zoho Desk introduces early access to new guided conversations
- Zoho Cliq Adds Carplay
2021 Wish List Scorecard
- 4.25 Wishes Granted
- 3 Wishes Getting Closer
- 8 Wishes Denied
- (Red=NO, Green = Almost, Blue = Yes)
- Applications – Because we can’t recommend these to clients until they are fixed, please focus on Fixing the Following Applications
- MarketingHub
- Bookings
- Meetings (Waiting Room, Recording Engine, Better Calendering)
- Showtime (Deprecated Applicaiton)
- Other things we’d really like to see happen in 2021:
- All the things we asked for in 2020:
- Integrated Tasking Engine.
- Full Launch of CRM Canvas View for Records
- Launch LMS Platform
- CRM Subforms
- Syncing into Analytics
- Mail merge into CRM email templates
- Workflow trigger on new subform line
- Filtered lookup fields in the CRM
- Unified time tracking across all applications
- Books-Inventory – enable edits to inventory tracking settings after transactions recorded for the item
- And a few new things:
- Standardized Interface in Zoho One for ALL applications
- Settings
- App Launchers
- Anything that can be standardized, should be.
- Unified Zoho One Dashboard
- Standardized Interface in Zoho One for ALL applications
- All the things we asked for in 2020:
2022 Wishlist
- Applications – Because we can’t recommend these to clients until they are fixed, please focus on Fixing the Following Applications
- Bookings – Fix Calendar Sync (Real Time), and Invite issues.
- Meetings (Recording Engine, Better Calendering)
- Zoho Payroll – Please just acquire a real payroll company
- Other things we’d really like to see happen in 2021:
- All the things we asked for in 2021:
- Integrated Tasking Engine.
- CRM Subforms
- Workflow trigger on new subform line
- Filtered lookup fields in the CRM
- Unified time tracking across all applications
- Books-Inventory – enable edits to inventory tracking settings after transactions recorded for the item
- And a few new things:
- Zoho Voice
- Lower Zoho Voice Pricing
- Zoho Voice Power Dialer
- Increase API per minute limits in Core Apps, and daily limits in Finance Suite.
- Release a polished version of Marketing Automation and combine Campains and Marketing Automation into a single product.
- Increase file size limits in Deluge. (5mb is not nearly enough)
- Increase row limit runtime max in Deluge.
- Add a SELF SERVICE buy it now for APIs
- Build more datacenters
- Please Integrate Zoho Notebook with Zoho CRM
- Zoho Voice
- All the things we asked for in 2021:
2021 Zenmy Winners
- Favorite New application
- Zoho Learn
- Favorite Telephony Solution
- RingCentral
- Favorite Marketplace Application
- Smooth Messenger
- Top 6 Viewer Choice Zoho Applications for 2021
- CRM
- Creator
- Cliq
- Analytics
- WorkDrive
- Books