Zoho News
- iOS 15 Brings Big Improvements To Many Zoho Mobile Apps
- The recent iOS 15 update improved the functionality of many Zoho applications, including drag and drop files for Bigin.
- Zoho Campaigns Updates Topics, Contacts, & List Management
- Topics are now mandatory when sending out a campaign. You have the option to switch to this new topic feature, which will be mandatory for all September 30, 2022.
- Zoho Campaigns Is Now HIPAA Compliant
- What a year it has been for products becoming HIPAA Compliant as another joins the ranks.
- Zoho People Introduces Kiosk
- This new attendance management platform allows employees to check in and out through facial recognition scanning.
- Zoho Mail Q2-Q3 Update Roundup Part 2
- We covered part 1 last week, here are the second half of the updates.
- Zoho Recruit September 2021 Updates
- A new Cliq integration, interview filter, and customer satisfaction survey were introduced this month.
- IPL For Zoho Calendar
- Cricket Fan? Zoho’s got you covered with this exclusive Indian Premier League cricket schedule.
- Zoho CEO’s ‘auspicious’ meeting with 12-foot-long king cobra
- Not something you’d expect to see on your average morning stroll.
- Not something you’d expect to see on your average morning stroll.
Implementation of the Week
- Zoho CRM Deal Fall-off Reporting via Zoho Analytics
- Zoho Analytics Connector pulls in default Zoho CRM Deal Stage History
- This raw data can be used to calculate stage velocity values, but not data around specific stage falloff
- In this case, an analytics query table was built to pull, for each Deal, the stage that came directly before the current stage
- This allows us to run reports on the specific stage a Deal was in before being moved to Closed Lost, to identify weak-points in a sales funnel
This Weeks Read
- The Only 10 Slides You Need in Your Pitch by Guy Kawasaki
- Quick 1 min read and a 4-minute video by Guy Kawasaki the Silicon-Valley based author, speaker, entrepreneur, and evangelist on the 10/20/30 rule.
- 7 Reasons Scale-Ups Earn Investments, According to HubSpot’s Founder by Dharmesh Shah
- 10-minute read by HubSpot’s founder, Dharmesh Shah, on when a company is ready to scale up.
New Blogs, Videos, and Resource Guides
- Zenatta Blogs
Application / Plug-In of the Week
- Customer Insights for Zoho Desk
- Key Features:
- View the total number of open, on-hold, and closed tickets for the contact.
- View the overall happiness rating score and the percentage of good, neutral, and bad ratings.
- See average response, average first response, and average resolution time for the contact.
- Key Features:
Tips and Tricks
- How To Setup Email Signatures Inside Zoho CRM *NEW* 2021
- In this quick 3 minute tutorial, we walk you through the new way to setup email signatures inside Zoho CRM. Zoho recently changed the location of email signatures this summer.