Article Read Time:

2 Min

Search

Subcribe :

Train Your Team:

Our Extensions:

Join For FREE:

The CRM Zen Show – Episode 106 – Get BackToWork

Zoho News

Implementation of the Week

  • Zoho CRM – Role Specific Email Mapping to Account Record
    • Generally, email addresses are stored at the Contact level in the CRM, rather than in the Account
    • Sometimes, you may want to trigger an email notification to a certain email address based on an action in the Account
      • Ex: Once the Account is defined as a customer, send an email template to their Billing Department email address
    • Automation put in place where based on the Contact Type definition of a Contact, that Contact email is written into the Account into a specific email field for that role

This Weeks Reads

New On Zenatta.com

Zenatta Blogs

Webhooks: Develop Complex Automated Workflows Quickly with Third-Party APIs

New Zenatta YouTube Videos

New Resource Guides

Application / Plug-In of the Week

  • Zoho BackToWork
    • A well thought out application for when employees will return to office buildings and factories. It covers the key areas of compliance, tracking, and administration, such as:
      • Compliance guidelines and employee safety
      • Self-assessment and contact tracing within the organization
      • Methods for safe entry to the office for employees and visitors
      • Communication channels for both internal and external stakeholders
      • Managing asset and maintenance requests from employees
      • Handling facilities and capacity-related resources for ever-changing and evolving guidelines.