CRM Zen Show Weekly Digest – November 5, 2018

Below is a summary of last weeks news and stories from our blog and podcast at CRMZen.net.
 

Zoho News

• Zoho Academy Is Adding Content
  • Link to Zoho Academy
• Setting Up Click Reminders
• SalesIQ Enhancements

Non-Zoho News

• View emails from multiple accounts at once in the Gmail iOS app
• New interface for Activity dashboard in Google Docs, Sheets, and Slides

This Weeks Read

• How to use CRM to improve the Customer Experience

Webinars and Events

• Zoho Flow Webinar
  • November 28 at 11 AM PT
• Latest features in Zoho ShowTime!
  • November 8 at 10 AM PT
• 2019 Zoho One Seminar Tour

Plug-In of the Week

• Zoho Annotator

Tips and Tricks

• Using Layout Rules