Everything You Need to Know About Zoho Desk

Product Overview As many of you already know, Zoho Desk is a cloud-based customer service software. It is a support management solution that allows users to provide support to customers through ticket management and knowledge base resources. Within Desk, there are a bunch of features that are included, such as: Based on the video tutorial, […]
Zoho’s NEW CPQ Functionality For CRM

Zoho CPQ (Configure, Price, Quote) is a powerful set of tools now available in Zoho CRM that helps businesses streamline their quoting process. In this guide, you’ll learn how to set up product configurators and pricing rules to automate quote creation, reduce errors, and enhance sales workflows. What Does CPQ Mean in Zoho CRM? CPQ […]
Project Management Styles
Knowing how to manage and organize a project comes with understanding your personal project management style. While many project managers will start with whatever comes naturally to them, it’s essential to recognize the strengths and weaknesses of the different styles. Each project management style comes with its own set of pros and cons. It’s best […]
Enable ACH Bank Payments In Zoho Books

Are you considering offering your customers the option to pay via ACH bank transfer while also saving on payment processing fees? Tyler is once again guiding you through the steps to make this “set it and forget it” connection. Code Share Mentioned: https://club.zenatta.com/c/code-share/automatic-enablement-of-books-customer-bank-payments Deluge Training: https://youtube.com/playlist?list=PLZQZebmrdF7gBb8b2pdTYfq56foPHdXXB
SMS For Zoho CRM by MessageMedia

When it comes to communication with your clients, SMS is one of the best ways to reach your customers. Based on a recent survey, 75% of customers open an SMS within the first 5 minutes of receiving the message. And of that 75%, 80% will respond almost immediately. While in contrast, emails have about a […]
Keller Williams Heritage – Case Study

Keller Williams Heritage – Apartment Locating CRM, Sign & Analytics Case Study Industry: Real Estate – Apartment Locating | Location: San Antonio, TX | Team Size: 18 (Growing to 30–40) Apps: CRM, Sign, Analytics Custom Apartment Locating CRM Automated Lease Confirmation Workflow Commission Tracking & Reporting Executive Summary Keller Williams Heritage operates the first apartment […]
What Is BI? + 5 Best Practices

Making a business decision without data to back it up is a recipe for disaster. Form strategic decisions with solid evidence by using a business intelligence tool. Combine data sets from across your entire organization and use visualizations to dig deeper into your business analysis. What Is Business Intelligence? A Business Intelligence (BI) tool is […]
The Best System Design For A Zoho CRM Lead Form Capture
In this tip, we take a look at a better method for capturing lead form data inside of the CRM. Traditionally the data will go straight into the Leads or Contacts module. This isn’t always where we want the form data to live. Use this tip to design where your data goes upon form capture. […]
Zoho CRM Full Product Overview – 2023

What is a CRM? The Core Modules Modules are the building blocks of Zoho CRM. They enable you to manage and maintain your data in a way that fits your organization. Though custom Modules are common, a few core Modules usually stay consistent from organization to organization. Leads Module Accounts Module Contacts Module Deals Module […]
Getting Started With Deluge – Write Data
In the final video of our Getting Started With Zoho Deluge series, Greg teaches us how to do the final step of writing data. Make sure to check out the previous videos on Reading Data and Editing Data! Key Takeaways Getting Data Onto The CRM Record As you’ll remember in the last lesson, we got the […]